Master Shower Doors
Master Shower Doors
Master Shower Doors is a family-owned and operated business located in Newark, DE, and serving the state of DE and portions of NJ, PA, and MD. We have been providing our clients with frameless shower enclosures since 1989. We are your source for custom designed, meticulously crafted, and professionally installed glass shower enclosures and shower doors. At Master Shower Doors we are dedicated to going above and beyond by providing excellence in service, products, design, manufacturing, and installation. We offer a wide variety of luxury enclosures for the shower or tub that help you create your own private sanctuary. Lifetime glass protection is available on all of the products, which makes shampoo and soap residue a thing of the past! We also offer expert repair services. If your shower enclosure is leaking, has broken parts, or is out of adjustment, our highly trained and experienced repair professionals fix most brands of shower doors. Stop in today for special pricing options. Call Master Shower Doors today for a free quote!
"It took them 11 weeks to get my shower door installed! They were less than honest about my order throughout. Ultimately I didn’t even get what I initially ordered. They claim they told me the item I ordered was no longer available. They did not. When I emailed or called them to check on the status of my order, I never got a response. After 6 weeks of inaction on their part I finally contacted another sales rep and started to get answers. Not honest ones, but at least they were answers. I was told the door would be in in a couple of weeks. After 8 weeks the installation crew arrived with a door. NOT the door I ordered, but a door. I went to the office the next day and got a lot of bs from my sales person. She told me she had told the item I ordered was not available and I’d have to order something else. At this point I should have walked away, but I’m a slow learner. I ordered something else. They made a mistake on the order, but corrected it when I called them and sent them an email about it. 11 weeks after my initial order the door was installed. The install crew did an outstanding job. When this ordeal was over I wrote a letter to the owners detailing my experience with their company. I got no response. I wasn’t surprised. I do not recommend using this company."
Len S on July 2022
Master Shower Doors is a family-owned and operated business located in Newark, DE, and serving the state of DE and portions of NJ, PA, and MD. We have been providing our clients with frameless shower enclosures since 1989. We are your source for custom designed, meticulously crafted, and professionally installed glass shower enclosures and shower doors. At Master Shower Doors we are dedicated to going above and beyond by providing excellence in service, products, design, manufacturing, and installation. We offer a wide variety of luxury enclosures for the shower or tub that help you create your own private sanctuary. Lifetime glass protection is available on all of the products, which makes shampoo and soap residue a thing of the past! We also offer expert repair services. If your shower enclosure is leaking, has broken parts, or is out of adjustment, our highly trained and experienced repair professionals fix most brands of shower doors. Stop in today for special pricing options. Call Master Shower Doors today for a free quote!
"It took them 11 weeks to get my shower door installed! They were less than honest about my order throughout. Ultimately I didn’t even get what I initially ordered. They claim they told me the item I ordered was no longer available. They did not. When I emailed or called them to check on the status of my order, I never got a response. After 6 weeks of inaction on their part I finally contacted another sales rep and started to get answers. Not honest ones, but at least they were answers. I was told the door would be in in a couple of weeks. After 8 weeks the installation crew arrived with a door. NOT the door I ordered, but a door. I went to the office the next day and got a lot of bs from my sales person. She told me she had told the item I ordered was not available and I’d have to order something else. At this point I should have walked away, but I’m a slow learner. I ordered something else. They made a mistake on the order, but corrected it when I called them and sent them an email about it. 11 weeks after my initial order the door was installed. The install crew did an outstanding job. When this ordeal was over I wrote a letter to the owners detailing my experience with their company. I got no response. I wasn’t surprised. I do not recommend using this company."
Len S on July 2022