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"Chill zone came to install 2 mini splits. They did a fantastic job and left the place clean when they installed it. Our place has been running great ever since!"

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Our insurance company demanded without any prior notice that we immediately do a ton of work on the house -- removing vegetation on a garage roof, fixing cracks in the cement steps, replacing a baluster, etc. -- and that we do it immediately. Gerardo and his crew were fast, innovative, friendly and thoroughly efficient. We are continuing to use Gerardo for other things. We dropped the insurance company (Commerce). "

"The technician/plumber didn't get the job done at all. He ended up breaking the shower valve and ended up placing a stopper on the line to prevent water leakage. In the process, he ended up taking 5-6 hours for a job that was finished by another plumbing company in 2-3 hours. It was a waste of my money as Village Home Services billed me $560, fixed nothing and broke the valve. Furthermore, their manager/owner asked me for another $2000 for them to come back and repair the damage they created. I got this job done for $800 from another plumbing company based out of Tyngsboro. I DO NOT RECOMMEND VILLAGE SERVICES. "

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

"I am posting this review to share my personal experience with 128 Plumbing, Heating, Cooling & Electric. Everything below reflects events that occurred in my home and my personal observations and opinions based on those events. My wife and I hired 128 Plumbing for an oil to gas conversion and related heating work, including the installation of a Lochinvar WHB 110 gas boiler. The total financed cost was approximately $25,371 after rebates, with an additional roughly $2,000 for a gas line related to a stove conversion. After the installation, we experienced repeated operational issues with the system. These included multiple boiler lockouts that resulted in periods without heat. When the system was running, temperatures in certain rooms were inconsistent. One bedroom used for sleeping experienced significant temperature fluctuations that made it difficult to maintain consistent comfort. During the course of the work and follow up visits, we also experienced several issues involving d"

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."