Get matched with top metal siding: repairer or partially replacers in Mishawaka, IN

"He is very professional, shows up when he is supposed to and is very good with communication."

"AMAZING Service provider.   Rob Koon and his team are incredible, honest, and hardworking professionals.   Replaced 7 windows on my second floor, and it was done extremely well (and at the lowest cost)!  I have recommended them to everyone I know, and would call them again in a heartbeat.  Lifetime warranty on the windows.
"

"We cannot say enough good things about Atlantic Siding and its owner, Jack
Malcolm. In point of fact we cannot critique one without the other.
  Our
Certainteed siding began show troubling signs of wear just three or four years
after installation. Gaps grew at the seams; slats bowed and warped; on windy
days the cumulative noise of the clattering of loose boards became unnerving;
and eventually slats began to fall from the house. We begrudgingly began the
tedious process of seeking out an honest and reputable company to re-side our
family home.
  For about three weeks, a succession of "salesmen" sat in our
living room discussing measurements, materials, and promises.  Jack Malcolm is
no salesman, but a working owner-supervisor whose word is final. He reports only
to the customer and himself.
  When Jack walked in with his thick Jamaican
accent, we slowly began to grasp that here was a man of honesty, integrity, an
absolute belief in Hardy Siding,  an enthusiastic pride in his own
craftsmanship, and a work-ethic seldom found on the American scene anymore. 
Here was a working wisdom that we grew to  trust implicitly. And we made no
mistake doing so. We struck a deal at a very reasonable price, a price to which
Jack never wavered. Once the price was set, that was it. There were no hidden or
revealed costs.
  JACK IS THE REAL DEAL. He climbs the ladders and works
along those he supervises. He exercises full oversight and follows a harsh
schedule, overseeing every detail of every task with the cautious eye of long
experience. Jack actually cares about the finished product which he calls his
true "signature" and drives his men in a pursuit of QUALITY, not quantity, and
that's a very rare attitude in these days of paying top dollar for minimal
effort. The men that work at Jack Malcolm's side are no apprentices, but veteran
craftsmen each  trained by Jack individually over DECADES and experienced in the
art of dressing a home's exterior.
  Over the two weeks needed to re-side
our 3850 square-foot house, Jack made suggestions and offered his working
experience on so many refining points. His painters  detailed our homes exterior
woodwork and guttering. [ At one point he even installed a storm door over a
side door to the garage. Why? To protect the woodwork and jams from the weather,
a detail ignored by the original builders. I bought a door at Lowes, and one day
Jack, with one of his men, installed it beautifully. ] Vents were covered with
cages once he discovered a bird presence. Torn screens found experienced hands
to repair them. Faux-shutters were painted and re-anchored to our front brick.
  In the end, our home was astonishingly beautiful and renewed, far beyond
that provided by the siding alone. The care and detailing, the work ethic, the
experience and taste, for a most conservative price tag, and with an overall
enthusiasm and old world craftsmanship, make my wife and I want to proclaim our
complete admiration for the Atlantic Siding Company. Well done and thank you so
much. 
"

"Expert service at a great value. My roof is in better shape after the repair than it was brand new. Thank You!!"

"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."

"The carpenter did a great job. The portions of the frame damaged by carpenter ants were replaced. The white metal trim installed over the wooden frame updates the appearance. Thanks!"

"The first time it was $21,000, then we had them do some additional...they gave us an estimate, I think of around $6000 and honestly we haven't paid them because they haven't finished. They seemed very professional. I thought they would do an excellent job. They could match our color scheme. This is in a company that is warranted, life time paint, never have to paint again and if we do, we'll come out time and time again to do it. So the idea was great and we had been having to paint the brand new home every year. We were tired of that and they seemed like they could do a great job and the product seemed very good. We had them paint it the first time and we had room additions added and they painted that. It seemed very good and very professional. They painted some things that they shouldn't have like the windows, so it is hard to close them. Overall they did a decent job but then the last time they came out to do some repair work, they actually did some construction in addition to the painting and then they didn't match the paint colors correctly. They didn't finish the repair work, where they thought they might have finished it, it wasn't as it was before architecturally, aesthetically pleasing anymore. I had a punch out list and I said, this is all the punch out list that needs to be addressed. They said something about, okay they'll take care of it but they never scheduled a time or place to review the punch out list or to schedule to get them fixed. We have been calling and they've not been returning our calls. We thought they were out of business actually. Then last year all of our windows sills rotted and again, with the paint that wouldn't have happened. We replaced all of our windows. The window company actually reached out to Hoosier Permanent Coatings  and they are still in business as you probably found them in your system. They said well because we didn't pay them that last amount our, warranty is null and void. So we've been trying to call them, we leave messages and they don't call us back. If we talked to them maybe this thing can be settled."

"they fixed everything for a lot less than replacing my roof and they were amazing. If I even have the slightest issue they came right out and checked it. I know the owner also works for one of the highest Regard in commercial roofing companies. He was also recommended by a friend of mine who's a realtor that uses him on many properties. I have also referred them to others including my stepfather who he replaced his entire roof and everybody told me they were satisfied. There are a small operation which is good because they keep the cost down"

"Great. I’m so happy that I have found Prefered Roof Systems company to put a new metal roof at my warehouse. The owner, Doug, Is very honest and friendly. He has 30 years experience in roofing. He explained the process and cost and warranty, and the price was very reasonable. I signed the contract and put down the deposit right away. And two weeks later his crew came and did a great job. They clean up very nice after the job too. I was worried about the leaks before snow comes, but now I feel so good that it is all done. I received other quotes from other companies, And they said that I had to replace the skylight window that would have cost me much more and it was not necessary. And Doug never mentioned that I needed a new skylight window. If you need a new roof please do not hesitate to hire Prefered Roof System. And you will not regret it. If I need a new roof I would definitely hire them again."

"A year or so ago we had Dennison install gutter topper on the front of our house. I works so well we had them come back and complete the house gutter. The installers were on time and did a great job. Highly recommend Dennison for your gutter needs."