Get matched with top in Mocksville, NC

"Arrived on the scheduled time and completed the job in a couple of hours. Made the repair/replacement so that it will not rust out again.
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"Great! Everything was fixed and he gave a guarantee that he would come back if anything was wrong free of charge."

"Super nice guys. Did an excellent job! Didn't uncharge at all for the parts and really did quality work. Would use again in a heartbeat."

"Great. Joe was very good and pleasant to work with. If you need a plumber look no further."

"Edwin and Rosie were absolutely awesome. Edwin did an assessment of what needed to be done and returned as promised. He and Rosie refused to just put a bandaid on the problem instead they made sure to be thorough and remedied the problem permanently. He was fixated on making sure that he found the source of the problem and he took the steps needed to eliminate the problem. We are very impressed and not only did they correct the original problem which was the reason for contacting them but I had another unexpected issue and they did a wonderful job of fixing that problem as well. I'm happy to say that we don't have to look any further for a professional and thorough handy man service!"

"Very hard workers, renovated both bathrooms from plumbing to shower doors and trim. It looks great. We have 26year old house and apparently 15 years ago the plumbing was recalled due to failures. Justin Shane changed plumbing in crawlspace to all lines into the house and outside spickets. Found out during this process that our hot water heater was rusting and was replaced. We had bath walls and vanity damaged and had to be returned and replaced. This put us behind and Lowes never offered to deliver any of the products that had to be returned. Justin took items back and got replacements. The return process took over an hour each time due to Lowes unorganized process. There was 5 items damaged when we got back here with them. Justin worked late several nights in order to keep on schedule due to Lowes terrible quality control. All in all, Justin did a great job and we would hire him again."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"They didn't put the filter back in right so the door won't close.  When they left they did not leave me a receipt or anything so I don't know exactly what they did."

"Great customer service and were very thorough about their work. Will hire for any of my relative needs again!"

"The entire trim had to be removed and replaced.  While this sounds simple the workers had to install a roof jack type scaffold due to the angle of the roof.   The trim was removed, replaced, sealed and painted.  The workers were very thorough and cleaned up as if they were never there.
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