Get matched with top fridge, freezer or ice maker repair or service pros in Monticello, MN

"Provided next day service, diagnosed and clearly summarized the problem, secured the necessary part and returned immediately to install, returning the appliance to working condition. Service efficiently and professional provided; estimate was given with no pre-payment required. Will use their services to address future issues as they arise with other appliances - and highly recommend this family-owned business to others."

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"It went very well. I have used D&T for several repairs and each time they did a great job. They called ahead so I could meet them at home, they were very professional and very technical. They explained the problem and the repair and never left a mess and the repair charges were very reasonable. I will call these guys for any future appliance repairs."

"Excellent service all around! Very prompt scheduling and repair for very reservable cost. Both technicians, Jared and Nate, were knowledgeable and polite. Small company that I will definitely use again."

"Our experience was excellent!! He was prompt, polite, knowledgeable, and fun to work with. Would highly recommend his services!!"

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I was without hot water, which was a significant emergency as it happened the day I was having 10 people for a birthday dinner in  just 8 hours. Jan was wonderful, she arranged for someone to come out the same day. This was quality, responsive professional service .

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"First, this company has handled all of my heating needs/problems since 1986 when they replaced a 58 year old gravity furnace with a high efficiency forced air system. I was not always pleased with this first furnace, but the company techs always gave me good service and advice. I needed to replace this furnace due to a flooded basement that left the unit under water for 6 hours and it was 23 years old. I looked to Home Energy Center (HEC) because of the good service they had provided over the years, but it was their job to lose - I had some questions about the old furnace. I called to make an appointment for an estimate and Kevin came out on the date and time of my choosing (at that time as late as 7pm and Sat. available). Kevin knew about my old furnace and told me they had stopped installing that model a few years after my purchase - they had found something better (I believe mine was an early high efficiency model -92%), I was impressed that he didn't try to sidestep any of my criticisms and presented me with what I thought was a good heating plant. Kevin said it's normally a 2 week wait for the installation but they had a cancellation the following Monday (4 days) and if I opted for that date they would deduct $250. He already had my business so I thought this was a nice gesture. That Monday the 2 installers came at 7am sharp and got right on the job. They said it would take about 8 hours so when I came home at 330pm I was surprised to find they had finished up and left They did leave all the manuals and instructions for operation. HEC provides what they call a "happiness check" where a company rep makes a return visit to check out and familiarize the homeowner with the system. I called Joyce and set up this appointment for a week later and Steve arrived at the appointed time. He had a checklist of items to go through with me and answered all my questions. He again covered all the warranty information and said I would receive materials in the mail to apply for an energy rebate and the Federal Energy Tax Credit (2010 exp). I did get these documents as promised along with excellent instructions in dealing with them (thanks Joyce). Granted I have only had this furnace for 2 months but so far I have no complaints and the house is warm. I would certainly use HEC again and will for future service/maintenance calls."

"We were unaware of an extra-large build-up of lint in our dryer.  The lint eventually caught fire and we had a small fire inside our dryer.  Fortunately, the fire did not spread and nothing was damaged except for the dryer.  We called SOS to see if the dryer could be repaired -- we were thinking it would need to be replaced.  The technician came out, inspected the dryer and told us it could definitely be salvaged.  We were thrilled.  He worked on the dryer immediately, but had to schedule the vent cleaning a few days later.  However, we were not charged until the vent cleaning was completed.  SOS provided me with one of the best experiences I have had with a repair company.  I was thrilled with the end result!"

"They are excellent. I have never had any dissapointment at all. They are very clean and professional. All around a good experience."

"They came at 5 at night, and I asked if they had time to check a bathroom faucet that was dripping. He did that too. When he was all done, the hot water was coming out at barely a trickle. I was unhappy with that, and asked he do something on it. He used a back flow technique (flushing the debris out of the hot water line) that restored the stream of water to its previous level. I'm grateful that he took the time to fix the old toilet - some companies would have told me it would have to be replaced, which it does, but just not right now, and he took the time to find the parts it needed."