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"The plumber was on time, analyzed the problem quickly and replaced the frozen hose bib valve in a short time to my satisfaction."

"The technician knew just what to do to open the clogged drain in our old home, including opening the pipe in the basement to properly snake the lower part of the pipe.
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"It was okay the first time. The gentleman came out and fixed my kitchen sink. The job cost $150 which was pricey but I needed it fixed. A week later the leak came back because the plumber admitted he forgot to do a step while fixing it."

"Paul cleaned ac ducts, inspected ac unit, made repairs. Also made offer for replacement of unit when needed. Explained all work and price was good. Recommended his service to family and friends."

"Had a leaky pipe in the kitchen sink, as well as a couple of other potential issues. Got three estimates, and Super Rooter was in line with the others. But I chose them because the owner's son, Frank (I believe that's his name . . . they were here in July, so obviously this is a delayed review), was patient in answering all of my myriad questions and I appreciated that. He came back to do the job at the kitchen sink, and he did it well. Ultimately, I didn't need to address either of the other two things I had initially got estimates for (though I might have to with one of them . . . my fingers are crossed). I give them a "B" on price because I can't accurately gauge the market price for the service that was rendered, but since Super Rooter was in line with the others I'll give them a positive grade. And I give them a "B" on responsiveness because after Frank went back to the office with marching orders to have them follow up to set up a service call, I never heard from them. And so, several days later, I was surprised when Frank rang my doorbell with tools in hand. This is a family-run business, and evidently the mother and/or sister responsible for making appointments fumbled the assignment because they never called me. It’s a good thing I work from home and was around. I probably should give them a “C” for that, but Frank helped them gain the “B” when he called to say he’d be late before arriving to give the initial estimate. Regardless, I won’t hesitate to call Super Rooter if and when the next plumbing issue arises."

"It went well. The install was done in approximately 3 hours; knowledgeable technicians. Our drinking water tastes amazing and resolved hard water problem."

"Went above and beyond, installed new fixtures and updated some of my pipes. I couldn't have asked for a job to go any smoother."

"Had to replace with new machine"

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I had a small leak under my kitchen sink which could have turned into a larger issue. I'm glad that he was able to identify that the new garbage disposal was installed too loose and that a screw had fallen out during its use. If I waited longer I could have ended up breaking it and spending a lot more money having it fixed.

 

Overall the job was done timely he was on-time and even came out on a Sat morning before 8am.

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"The job went great ! Jimmy White did excellent work and was happy to answer all my questions. I had a LOT of questions. We used Frusco Plumbing years ago, and at that time I knew we found “our plumber”. Jimmy also pointed out what else we could get done and gave us an estimate WITHOUT any sales pressure or fear tactics. Our next water heater will be installed by Jimmy from Billy Frusco Plumbing guaranteed."