Get matched with top carpet installers in Mount-Eden, KY

"At the store things were fine. They had the product I'd been reading about in May looks/finishes & were happy to have me borrow their samples. I didn't know this initially but, apparently, the estimator was way off on his days to completion estimate. Once the main installer arrived & pulled up the old carpet, he could tell there was a lot of leveling and repair work that was needed on the subfloor. He said it was going to take a lot longer but I was ok with that. I'll give the main installer credit, he worked hard and well. He did an amazing job cutting the ends of the planks to fit the uneven edges of my stone hearth. The problem was he couldn't stay on site to finish the job. Besides my house, already had one ongoing project and a new one about to start. So, I got the B team. There were two guys left to finish my floors. One seemed ok but the other one was completely green. He admitted he was usually on the selling side of things & had just started laying floors. That was obvious when he grabbed planks to lay down. It's vinyl so the patterns repeat. You have to mix up the boxes and patterns so it looks more natural. He was just grabbing the next plank out of the same box. I mentioned this to him twice and thought he understood. But as I was working from home in my upstairs office I couldn't watch every plank go down. There are now three areas that have matching/identical planks lying right next to each other. By the time I'd come down & caught the problems, another 49 sf had been laid. Neither of the two gentleman knew quite what to do with my quarter round/baseboard. In some spots they took it al the way to the doorways & in other spots they stopped at the door baseboard. Thankfully, the seasoned installer stopped by and fixed that. With time and furniture placement, I barely notice the problem areas. My fear is that if/when we go to sell the house those problems will stick out like a sore thumb. I already know there's no ROI with vinyl (it's strictly convenience for our way of living) but I don't want it to be a liability because of a bad install."

"Very smoothly. Would hire again."

"We had all the carpet and old wood floors removed from our first floor and replaced with beautiful Acacia engineered hardwood flooring. It looks even better than I had imagined. In 2 1/2 days they tore out all the old wood flooring and old carpet and installed the new floors. Very efficient team. We only wish we had done this sooner!! River City Flooring is the best. From initial sales call to installation everything went very smoothly. Highly recommend!"

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"FABULOSO . WONDERFUL. NO DRAMA .GRATEFUL. <br />Once on the schedule I had to reschedule the job twice due to family medical emergency. Tim Warner couldn't have been more understanding. As the process progressed Tim explained exactly what would happen. He was very truthful with his statements. A crew came in to demo the basement. They removed all the paneling , ceiling and two by fours on the cement walls. This demolition was done rapidly. The DryEffect crew made sure there was no debris left in my home. They also disposed of the material . The next phase was where the basement was washed with a solution to get rid of the mold. Again Tim thoroughly explained what was going to happen and the smells that may occur. Tim was true to his word again ,the basment was washed and ready for the encapsulated solution. The basement had to dry thoroughly , that took awhile. DryEffect finished with encapsulating the basement. The crew worked efficiently and left no mess or evidence that they had been there. Tim and i met once the job was done. He took me through the basement and explained everything that was done. I was waiting for the sales pitch that a lot of companies do to try and get more money out of you. That never happened. Tim was honest and direct. The cost of the project was what the estimate stated. I wish all businesses had the same ethics as Tim Warner and DryEffect. I will forever recommend DryEffect to anyone. I chose DryEffect because of the competitive bid and the warranty offered was better than other bids. <br />"

"Cliff helped me pick out flooring matched the colors i was working with. They came and installed it on schedule. <br />"

OWNER-OPERATED.

"From the first phone call to the end product, very fast, efficient, great work, cleaned up area, and made sure I was satisfied before I wrote check. Will use them again!!ng Green <br />"

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