
Serving Murdock, FL and surrounding areas
Approved
In business since 2011
Free estimates
Emergency services offered
"I'm generally a hard grader but was very pleased with my experience and would not hesitate to hire again or recommend them. They were honest, thoughtful, explained everything in great detail and followed up and took responsibility when things weren't right initially. I called on a Saturday afternoon during high season and they were able to send out a tech in a few hours for their standard non-emergency charge (pleasantly surprised). Chris T, the tech was personable and responsible. After quickly identifying the issue (fill valve) he quickly made the repairs. Unfortunately after he left the toilet began to run intermitetly (once every 10-15 minutes for only a second or two). This was a new issue, but the toilet was still running. I called back to the office on Monday afternoon and scheduled a service call for Tuesday. Chris came back, identified the issue as a old/faulty flush valve. He also apologized for not doing further diagnostics on the original call. Before he did the work we agreed on the price for the part. I was not charged for him to come out, nor was I charged for his time. Just for the part. Changing out the flush valve is fairly involved including removing the entire tank from the toilet. To make a long story short we ended up needing a genuine Kohler part (more expensive) which he had to source. I was not charged for the difference in price. The bottom line was Chris / Next Plumbing were honest. They made things right at no charge to me. The whole operation from the reservation to the repair were very professional. I have had some bad experiences with other service providers and found Next Plumbing to be a refreshing change. Highly recommended."





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