Get matched with top oven or stovetop repair or service pros in Murrieta, CA

"I had an excellent experience with with Pro Tech Appliance. My refrigerator was down on Sunday late afternoon. I contacted them that night via Angie's List with a request for a 4pm service on Monday. They text'd the next morning and were able to come at 4pm. The service tech arrived on time, was professional and was able to determine that no fix was needed other than cleaning the bottom of the unit. He also answered questions regarding my oven, microwave and dryer. Pricing was very reasonable. It was an A+ experience. I will use them for all my appliance repair needs."

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"Peter was great, I will hire him for all my future projects or repairs."

"The team did an amazing job! I was pleasantly surprised by the service and loved everythingâ from the call with the manager (I believe his name was Kabi) to the technicianâ s visit. I usually avoid such services because they often try to upsell or add extra fees, but here everything was completely transparent, with no hidden charges or unexpected costs. Iâ m very satisfied!"

"Excellent!! Max called me right away, was here within an hour. Replaced the fan at the back of my freezer and saved all my Costco meat I just bought yesterday. He is Quick with his labor, was done in an hour or less. His fee was affordable!! He gave me a neighborly discount, since he lives nearby. He is going into my speed dial, for all appliance repairs!! I couldn’t be happier!!!"

"Goerzen Appliance Repairs diagnosed and repaired my oven quickly. The tech Scott was very personable, knowledgable, and punctual. Worth the money I paid and would definitely recommend."

"Excellent customer service. Made two systems operate and gave important knowledge of the future life of these 15 or more year old systems and how they will need to be repaired or likely replacement once the new environmental laws on Freon goes into effect in 2020"

"Very professional team. Lawrence the plumber was very respectful and knowledgeable: put slippers over his shoes, explained procedures thoroughly to me, and even cleaned up my tub after unclogging my drain. Wow! He also replaced 2 shut off valves under my sink that were frozen or leaking. The only reason I give 4 stars instead of 5 is because the pricing is higher than I expected and I think the pricing should have been discussed before any service was started. The pricing for the valves were discussed but only after my drain was already cleared. So I was already stuck with a service charge I thought was too expensive. It's always best to take the initiative and ask first before anyone is sent out. However, this company will get the job done right. The approximate cost includes the cost of the Angie's List deal."

"Work was done professionally. The gentleman had to make several trips to the hardware store to get the correct bulbs, but he did not charge me any extra time for the service."

"I had high hopes for this company after my initial contact with them through Angie's list.  I sent an email and got a response back right away from Tal and then we talked about the scope of work needed over the phone and made an appointment for the following week.  When it came time for the contractor to meet me at my home, he never showed and so I called Tal and she informed me that since they were unable to reach me by phone at work and confirm the appointment that day, even though I had made the appointment less than a week prior, and they cancelled the appointment.  I had provided my cell phone as well which she did call but never left a message.  This was extremely frustrating as I had cancelled a meeting in order to be at my home for the appointment time.  I decided to give them a second chance and rescheduled the appointment.
The second time the contractor did arrive on time and we went over the scope of work together.  My ex arrived towards the end of the walk through (we are working on fixing up our house together so we can sell it).  At this time the contractor started talking primarily to him.  We asked what he thought the general cost of the work would be, a rough estimate and he said he thought it would be anywhere from $8-12K.  He told us that his technician would be in the area the following day and that he could come by and put together an itemized list of the work done and give us a formal quote.  
Even though I had called and set up the appointment and had the majority of the communication with the company, the contractor called my ex the following week, not me,  and told him that the technician's quote was for $18-22K!  More than double what he initially thought the cost would be.  I asked my ex to request a written quote for the work so we could see where all of the money was going towards.  We never heard from the contractor again.
I followed up a few weeks later through Angies list email with Tal, the woman who I had made the appointment with to find out when we could expect a written quote and she said she would check and we have not heard a peep since.  
Since our dealings with this contractor we have hired another who quoted us $3400 to get all of the work done and who we eventually hired.   I feel like this company just didn't want to do the work for whatever reason and just threw an astronomical price at us hoping that we would just go somewhere else instead of being honest with us and wasting our time. 
Lastly, during the course of our interaction I felt the contractor made comments about our personal situation that were inappropriate and it bothered me that he felt more comfortable talking to my ex who is male, rather than myself who was the one managing the project and money.  

Just wanted to respond to the provider.   I did give an opportunity to provide service after the initial misunderstanding of the missed appointment.  The primary disappointment was that I never received a written quote or a quote to myself over the phone.  I have not received any calls after the visit to my home to my cell or received any voicemails nor did I receive anything via email regarding the quote or any updates.   The only voice message I received on my work phone was after I posted this review.  The issue was not the price as we were willing to pay what it took to get this project done.  There was just zero follow up.
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