Get matched with top carpet installers in Mystic, CT

"It took many weeks of bring samples home and taking them back before a decision was made. There was no charge or deposit required for the samples. When the order was placed, I had already done my homework with sketches and measurements. I had done research on the manufactures' websites where I was able to find specific installation procedures. I was asked to pay for the order in full at the time of ordering as this was a and quot;special orderand quot;. I did not have a problem with that as B-T Tile is a well established business in the community with a reputation that they don't want tarnished. <br /> The flooring was delivered 6 days before the estimated delivery date and is of exceptional quality for the price. The trim, while somewhat pricey, is also of exceptional quality and very well made as is the foam underlayment. B-T Tile delivered the 900+ pounds of flooring to my house. Some of the trim was the incorrect color due to a distributor mix-up and the staff took it back and reordered it immediately . <br /> I was thoroughly impressed with the friendliness and professionalism of the staff and their willingness to help me as I am a mid-level and quot;do-it-yourselferand quot;. I shopped two and quot;big boxand quot; stores and three independent stores for flooring and am very, very pleased with B.T. Tile. They are not and quot;hard selland quot; but rather very supportive allowing me to make my own decisions. I highly recommend B-T Tile in Uncasville, CT. <br /> . <br /> <br /> <br />"

"Floor was expertly installed. Just wish they had clarified in advance which direction we wished to have the flooring material installed."

"Sales, quote and overall installation went well and the floor looks very nice. My only objection has to do with an installation detail that went poorly and that's the reason for the B ratings. An unforeseen condition became apparent when the carpet was removed. The photo show that a wall had been removed and the location where the wall had been removed was patched with wood that didn't quite come up to the floor grade. The vinyl flooring was placed directly over the gap and as a result, when you walk on the floor in this area, the flooring flexes and it is quite noticeable. My comments relate to how this was handled. The installers, in general, did a fine job but they never addressed the gap issue with me or as far as I know, their manager. The installers are paid to install, apparently blind to consequences, and not problem solve; that's the issue. I didn't become aware of this problem until the job was nearly complete when I walked into the room to see the progress. I'm sure something could have been done to fill the crack and / or lessen the flex. It would have been nice for them to inform me (I was around all day) or at least let me know they discussed the issue with their manager. Perhaps nothing could have been done or perhaps something could have been done. At least I could have made an informed decision."

"MCF was so easy to work with, both in their store and during installation. I have had hardwood flooring installed by them about 3 years ago, and was very impressed with the quality of the work, that I received a quote from them for new carpeting. Both the owners, Alan and Maureen, and their installers (Mark did both installations) were professional and helpful throughout both projects. They arranged for a plumber to pick up a toilet for me and install it. There was nothing I had to do when they completed the job except enjoy my new flooring! <br />"

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

We specialize in custom tile showers, tile tub surrounds, tile floors, backsplashes, and floor heat. We serve all of Rhode Island with fair prices and outstanding service. We have installers that have been in the trade for over 20 years that will turn your dreams into a reality.

"They are a small company with a good work ethic.  The owner (David Dahlman) provided me with a written quote of exactly what would be done and the installer (John) did exactly what they said they would do.  When the installer (John) got the flu two days before my installation I was called and notified immediately that there would be a delay due to the previous job being delayed.  I was called several times to verify when the work would be done.  John showed up exactly when he said he would, did a very professional job and cleaned up when done.  The owner came by half way through to make sure that I was satisfied with the work being done.  I was very pleased with the end product.  My only negative would be the fact that they will only install, and guarantee, tiles that they provide.  I found their selection limited but I was able to find something very close to what I was looking for. <br />"

"Better Built Basements LLC renovated my basement this past summer, installing a full bathroom, bedroom (with egress window), office and finished common area. The project went very smoothly, with great communication and follow-up. Just about everything was done to spec and on the correct timeline. At the beginning of the project we were provided a schedule, and they met almost every milestone; the entire project was completed on time, including pulling the necessary permits and passing all town inspections. We had a few change orders during the project, and they were able to work them in and still complete the project within the original time frame. The communication was phenomenal. For each phase of the project we knew who was coming to the house when, who would be in charge if there was any issue, and who we could escalate to if there were concerns. I would highly recommend them for any project. Months later we are as thrilled with the basement as we were the day it was completed. Thanks so much to the team for our wonderful finished basement."

"Everything as described. Very professional, prompt. No issues. Very happy with service and quality of carpet installed."

"Excellent experience using Thompson's Cleaning Service for carpet cleaning in our home in Norwich. Great communication. On time and professional. Exceptional job cleaning carpets with issues from living with our pets. Very pleased with the results and will definitely be using again. Great to have a local company to call for carpet cleaning. A+"