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"Jose did a wonderful job and worked with me on a price I could afford .Thank you ARS. They are highly recommended"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Quality work, will be recommending to anyone who needs a kitchen remodeled"

"Darien came and explained what would be done. She was even able to include two small areas as a bonus. The contractor that did the work was very informative, cooperative and helpful giving me ideas that added to the beauty of the area. The work was done in a very professional manner. I am pleased with the outcome."

"CON ARTISTS. If you are elderly they will sell you unnecessary repairs. My Moms disposal was leaking and she had John Moore come out. The plumber said the one installed 6 months earlier during her remodel was junk. He quoted $800 to replace it. I went over and looking under the sink the collar was just loosened. Took me 20 seconds to fix it. Elderly beware!!! Recently they charged her $3k for an unnecessary clean out install. Shame on us for calling them back out."

"Javier did an AWESOME job - we’re so happy with our granite! This was a complicated project because of the shape of our countertops, but he made it look easy."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"We had leak that left a couple of water spots in our home and I called this company because of the good reviews. But we were indeed scammed, the technician quoted us $21k for a “bellying of our pipes”. We had mentioned to the tech that everytime we noticed the wet spots it was when we ran our dishwasher but he never checked our dishwasher or anything. We asked him to do the camera to check our pipes and he concluded the ‘pipe bellying’ due to ‘erosion’ (The pipe camera service is $450 btw, another ridiculous amount.) Well first of all, our home is a NEW build, its less than 5 yrs old so it ddnt make sense to me, plus who has 21k? We went ahead and hired a different plumbing company and within the first 15mins they concluded that it was our dishwasher that was causing the leak! I saw it with my own eyes. They said that i just needed to replace our dishwasher. They said that there’s nothing wrong with our pipes. Which totally makes sense because we noticed the leak everytime we used our dishwasher. Plus they fixed our garbage disposal for FREE compared to Texas quality plumbing quoted us $750 for a new one. How ridiculous. I called Texas quality plumbing because it was upsetting to get quoted 21k and i also asked for the video recording and pictures and a detailed report of the pipe camera service they provided and they cannot provide me with the report. They said ‘we can come out again and the tech will do it again and explain to you where he found the bellying’. They said that they dont even have the initial recording! Another thing to add, since we stopped using our dishwasher we haven’t had ANY LEAKS! PLEASE PLEASE BE CAUTIOUS WHEN USING THIS COMPANY AND MAKE SURE TO GET A SECOND OPINION! THIS COMPANY CHARGED US A RIDICULOUS AMOUNT OF MONEY AND THEY MISDIAGNOSED WHAT WAS WRONG! BOOK A DIFFERENT COMPANY! Attached are photos of their ridiculous prices. Also there’s nothing wrong with our toilets but they also added that we needed to replace them as well. 🤦🏽‍♀️"

"Services were professional and I was quite impressed with the outcome of my services. I am recommending them to my entire 55 plus community."