Get matched with top carpet repair, refasten, or stretchers in Netcong, NJ

"Jack did a great job stretching the carpets."

"Bogarts Carpet is a family run business with a focus on personal attention. I spoke with both Daviid, the owner and his son, and they exemplify what old world customer service used to be. I could have spent less at a big box retailer, but chose to work with David because he cared. From bid to installation, the process went very smoothly. All commitments were met, and communication was excellent. If you need carpet in the. Northern NJ area, don't miss the opportunity to work with Bogarts carpet.
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"Very well . Oscar and Miguel were professionals in every respect All old staple holes from wall to wall carpeting were repaired and the entire job was dust free"

"Ricardo and his crew did an overall good job with my floor project. What I needed done was sanding and staining about 1200 sf of a wood floor (about 500 sf was an old floor, 700 sf was a brand new unstained floor, and a 14 step staircase). A challenge on the old floor was areas where repair were needed; some places there were holes that needed to be repaired, plus the staircase had already been shellacked by my general contractor, and I needed ricardo to strip the shellac (i think it was done by hand) and restain it. They did a fine job sanding, staining, and polyurethaning with bona mega. In hindsight, I wish I had asked for bona HD traffic but I didn't know to ask. The good things that Ricardo did: -helped me pick out a stain that I to this day really love. -recommended bona water based, and bona floor care products. -kept in good communication before the job -showed up on time -did a good job with the floor repairs -"saved" my staircase; which my GC screwed up by shellacking without asking me about staining. Ricardo's crew sanded the shellac off by hand, and did a very nice job staining it to what I wanted. -got the job done quickly, 2 and 1/2 days. -gave me some good floor care advice what did not go well, and I wasn't happy with: -an innocent mistake, but his guys left two large bags of floor sawdust from sanding on my balcony. they forgot to clean it up after they were done, and I had to haul it myself. -Ricardo never gave me my final invoice and warranty info like he promised numerous times. After the 4th attempt I just gave up trying. -never followed up with me after I expressed concerns that maybe the floor wasn't as shiny (I asked for semi-gloss) as I thought semi gloss was supposed to be. many people that have come by say the floor's really satin, not semi gloss. to this day I can't really tell. the lack of follow up after the job was done, to this day, still annoys me. I think overall the floor was done well though, but after a year and a half of experiencing it; I've convinced myself that it is probably OK. -a little sloppy on some parts of the staining job. I saw various areas where stain got onto my wall or fairly high up on the baseboards. -would have been nice if Ricardo advised me to wipe down the walls afterward; i realized many months later that the walls had a thin layer of sanding dust. Didn't realize this for a while. Overall a good job, and I think I would hire him again, but with some hesitation."

"It was fine. Truly, when it comes to Angie’s List, it’s a great deal. By the time you do all those add-ons, it’s not what it appears to be. For instance, they weren’t going to use any pre-soak or what you call something that gets out heavier stain. If you want to use the pre-soak, it’s going to cost you another $39 or another $49 or whatever it might be. They’ll upsell like anything else. They will show up and do something but basically, they are just going to run some water in your carpet. If you really want to get it clean and use the extra soap or the better detergent, they’ll upsell you. I ended up paying extra money. They made it very clear that I’m not going to have a clean carpet if I didn’t use the extra detergent or whatever it was that we needed. They helped move the furniture for me. They were very nice. It’s all very nice. They were good. It was just that the reality is it's not what it appears to be."

"Overall the work was great. 
The sales and carpet installation by Empire Carpet was both great deals. Empire gave us two rooms of carpeting for the price of one room in other places. And that was installed over padding. We were very satisfied with the carpet installation too. It went very smoothly. The crew was friendly and did everything as expected.
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PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.\n

Quality Carpet Cleaning and All Phases of Flooring is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

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The family room carpet (installed in April) had a manufacturing defect in that the carpet had a chalky sheen to it.  Eric, the owner of Floor Expo in Fairfield, NJ, came right over the next day to see it.  He agreed with me & said he would replace it for free.

The replacement was installed on 6/3/16, along with a carpet in the master bedroom, hall & stairs.  They did an excellent job with the installation.  Jimmy, the lead installer, was also very personable, which to me is a wonderful quality for anyone working in your home.  He even went above & beyond the call of duty in that he helped load 2 dorm refrigerators, we were donating, into a truck.  He also reconnected a loose chain in our toilet tank !  After completing the installation, they cleaned up & vacuumed the work area.  You would never know they were even there!

I can not say enough good things about this company..It was a real pleasure dealing with them, from the owner, Eric, right thru to the installers.  (How many stores do you go into where you have direct access to the owner...very few, for sure).  I will  certainly be a lifelong customer of Floor Expo !  Thank you for exceptional customer service.

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"Ami was very knowledgeable and did an excellent job restoring a badly soiled rug. Looks new again."