Get matched with top sump pump repair or replacers in New Castle, PA

"Excellent customer service"

"Successfully completed the job! Basement is dry. A warning about the amount of mess and leftover dust would have been nice, but overall, a job well done."

"They were sincere efficient and took great pride in the project would highly recommend them."

"The pro went above and beyond he even made a trip to butler to pick up a new pump and stayed after dark to install the pump and made sure it was working. The tempature wind chill was below zero I could not thank him enough I would highly recomend them. "

"Absolutely terrible company.  The tech who provided the quote overcharged me for work being done (this was confirmed by another plumbing company); the tech insisted my main bathroom toilet was a lead pipe, even though I've had qualified experts in my home who confirmed it was not a lead pipe, but had to replace it. The tech also left my main bathroom pvc pipes disassembled, causing water damage to the bathroom vanity. This required another plumber to come out and fix it as it was also leaking. I tried to resolve these issues with the office, and both the office and tech took zero ownership of doing anything wrong and refused to do the work unless I paid them another couple hundred dollars on top of the $4000+ worth of work they did. They also failed to inform me that part of the work would have been covered under my home warranty. "

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"I've had this company out before for other issues. Called 3 times and was assured someone would call me back. Received a text the next day saying if I still want service to call. Did receive the callback and an associate showed up. Never introduced himself. Did the work. Left a mess on and around my toilet and in my shower where he placed the tank. I was going to ask him another question when he came back in from his truck. I assumed he was writing an invoice. Nope! He left. So, I have no idea how much the work is even going to cost me."

"Great, easy to work with, efficient and knowledgeable"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Select another company or hire someone to redo your driveway instead. It'll take 1/4 of the time to schedule, reschedule, and complete the project, and you won't have to deal with all the messes and damage they leave in their wake. While Keystone's sales team does a great job selling their leveling service, delivery and scheduling are abysmal. It takes months to schedule, followed by weeks of equipment failures and rescheduling. You'll also be cleaning up stains and messes left behind, reminding them of what has and hasn?t been done yet, as well as essential contracted items and processes that were skipped throughout. You can call and discuss the issues with the crew and management, but only if you can actually wade through all their random phone numbers and find someone willing to answer or return your calls. For tens of thousands of dollars, you expect a simple level of service, coordination, and professionalism that doesn't follow through from sales to crew. "