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"Ok. Came on time and completed work quickly."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Barn Rescue – My barn was hit by a vehicle, which broke a large post and pushed section of siding out from under the roofline, plus major damage at ground level. Brad shored it up for the winter with an array of jacks and an enormous chain to ensure the thing wouldn’t fall down till they could return in the spring. Come spring, they fully replaced the damaged section’s support members and facade, and added bracing to the attic, rendering it stronger than before. Foundation support: The sagging beams and jerry-rigged support columns in the dirt basement of our 18th century house were inadequate. They dug and poured a dozen footings and lally columns, supporting a line of new 6x6 and 9x9 beams that provide solid support to the house above. They showed up promptly every day, worked fast, and left the site clean and finished. Both Brad and Chad have a deep knowledge about old houses and the techniques that were used, and I felt my historic register property was in good hands."

"I could not be happier with my choice. Shawn was professional, friendly, and knowlegable from first contact. He was not the cheapest nor the most expensive estimate I received to complete the work. His quote included more than the cheaper and more expensive estimates I had received. Once hired he began immediately and removed the trees from the house in the first day. It took a little time to complete the job but his concern was the ruin of a lawn in pristine condition. He waited for the ground to dry before starting the portion of the work that required heavy equipment. The lot is also on a very steep downward angle . I feel that he completed the job in a timely manner considering that the weather continued to work against him. Upon finishing he left the property in excellent condition. He removed the 7 foot diameter root ball as well so one would never know the wreck it all had been . The only tell tale sign is where he graded, seeded, and fertilized the portion on the yard where the trees had fallen and gouged the ground."

What better way to improve and increase the value of your home, than to add a beautiful and Maintenance free patio or put in a retainer wall to eliminate the erosion problem that has been annoying you. We are here to help you design and beautify your personal landscape.\n\nExperience the satisfaction in beautifying your home through stone work. See how a retainer wall can sculpt your yard and provide a solution to your erosion problem. Or enjoy the timeless beauty of a stone patio that can be enjoyed for years to come without the continued maintenance necessary with typical wood decks. And stone work is not only low maintenance, it also retains its value well.\n\nAdditional email - shelia@webstonebydesign.com. Additional website - www.wsbdllc.com.

Welcome to Majestic Hardscapes & Masonry LLC. We are a stone masonry company based in Eastern Connecticut. We specialize in providing affordable, custom craftsmanship of stonework and masonry for the interior and exterior of your home along with hardscapes.

JTP Construction is a full service contractor, working with homeowners to take their projects from the first consultation and working with them until the last finish nail and beyond. We are committed to high quality building, remodeling, and restoration. Our job is to service our customers with dedication and an open ear, which means we listen to our clients needs and keep the lines of communication open to make our customers feel comfortable and confident by choosing us. We have the knowledge, experience, and skill to make your project stress free while providing professional quality workmanship that is done as if it were our own home. We specialize in insurance restoration and are experienced in dealing with various adjusters and insurance companies which has allowed us to assist our clients in being compensated properly for their claim and get the repairs to their home completed to their satisfaction and back to its pre-loss condition or better. With 20 years of experience in the industry, we have earned a reputation as a trusted and reliable contracting company that continues to build positive relationships with clients, other industry professionals, and countless referrals throughout the years.

"Don?t know how work went still waiting for my work to be done! Sales man took order and told me two months we?re going over three months and finally got a date to have it installed .I hope the workers have the craftsmanship that I read about !!or I would look for a more reliable company!"

We offer the full range of residential and commercial services from General Contracting to Home Remodeling and Home Improvement. Our staff consists of the most expert and experienced local craftsmen.\nWe work within all budget ranges and have successfully completed projects ranging from $500.00 to a million dollars. Our knowledge of building codes, regulations and volume of completed projects gives us the ability to provide a quote that guarantees the project is done properly and The Price Will Not Change. Act as a general contractor and manage subcontractors in all trades that require special licensing.

Construction company, doing commercial and residential work, 25 years experience in the field. Free estimates. Excellent work. all types of residential & commercial & renovation work. Great job & price guarantee. Additional DBA - Top Level Renovations. Additional email - mario@top-level-inc.com.