Get matched with top foundation drainage installers and replacers in New Salem, MA

"I would highly recommend Busy Dog to everyone!! I had both the inside drainage & outside curtain drain systems. Everyone was very professional. Deb was very amazing & explained everything in detail. There were No surprises. She was very patient, I had a LOT of questions & concerns, she made sure I understood the entire process. Thanks again Deb!! Russell was great (installed inside system) showed up on time as promised & made sure I understood everything. Even fixed my dehumidifier!! Thanks again Russell Lenny & his crew (installed outside system) showed up on time as promised. It poured the evening they started & was concerned that there was going to be a muddy mess. They did an amazing job!! Thanks again Lenny & his crew Would HIGHLY recommend!! Thank you again"

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Our property has a low spot, and when it rains it creates a huge puddle (pond!) on one side of the driveway. Because we will be doing some driveway work, we needed to remedy this situation first.  Using both Angie?s List and other sources, we obtained estimates, many of which were quite high and the proposals seemed to be overkill for our situation. We contacted AJ (M&M Construction) and he responded quickly to meet with us to discuss the project. We had sent him pictures of the issue after a rain so he could better understand the problem.  He listened to our concerns, discussed options and give us his best solution and sent us a proposal the next day.

Based on our meeting with all the contractors, we decided to accept AJ?s proposal.  He was very knowledgeable, professional and willing to listen to what we had to say (which other contractors were not...one contractor came without pen or paper, asking us for some, even called his office several times asking how to use the equipment to measure the job!!). AJ stayed in touch concerning the scheduling of the work. The job needed to be coordinated with the driveway job and AJ worked with the contactor to ensure the drain would be placed appropriately. That saved us a lot of phone calls between contractors and left us feeling confident there would be no issues between the two jobs.

The crew arrived on time, got right to work and worked to get the job done in one day. AJ and his crew worked very well together. During the digging of the trench for the drain pipes, they ran into a huge buried tree stump that must have been left during the house construction. AJ offered to remove the stump, rather than work around it, noting that, as the stump rots it might cause sagging of the new driveway. He gave us a fair price to remove it and after some effort, he removed it and dragged it away. Even with that disruption, the job was completed in one day and completely to our satisfaction. After the drain and drain pipes were installed, they raked out the area, leveled it and left it ready for the driveway contractor. They even reseeded the area that was affected by the dragging of the stump.

We have had a number of construction projects done at our home and often we never saw the supervisor or person in charge on the job. But AJ was there from the beginning to the completion of the project. To us, that is important. If there is an issue, we know it will be addressed immediately.

As another client said in their review, I would not waste any time with other contactors. M&M Construction did the job from the beginning estimate to completion (and them some!), exceeding our expectations. Before leaving, AJ made sure we knew to call him if there were any issues so he can come out to remedy them. Thanks to AJ and his crew for a great job. You can be sure that we will use them again and will definitely recommend them.

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"Absolutely perfect service in every way. Thomas explained my options: my existing dryer vent could simply be cleaned out, or it could be improved: straighter path, safer materials. Replaced the whole vent, at my request. Disassembled and thoroughly cleaned out the inside of my dryer and the surrounding area of the basement. I happen to love data. Thomas measured the airflow to the outdoor end of the vent, before and after the whole process — and the airflow increased by 10 times! My clothes had been taking five hours to dry, and now they dry completely in just one hour. I couldn't be more satisfied."

"These guys are the greatest! They saved us a lot of money! We had a dumpster before the bullbag and for 3 tons of material and a week rental of the dumpster it cost us $486! We own the bullbag now, had a full bag - 3.5 tons - picked up and it was only $229! We didn't have any rental charges, excess weight fees, or anything! These guys did everything they said they would! OMG! Everyone should use these guys!!!!! Also, I got the bullbag back! I never have to buy another one and its ready to use whenever I feel like doing a clean out or renovation."

"We had a lot of water come into our basement from a crack on the exterior wall, and it created mould on the sheet rock in the basement, Daniel and the team fixed the crack and waterproofed the foundation walls on the exterior of my property, we also had the sheet rock replaced, Daniel and the team has done a super job on our home, we will definitely hire this company in the future for other projects, recommended."

"I couldn't be happier with Joe and his crew.  From first contact and the time we met to get an estimate I could tell right off the bat he knew exactly what he was talking about, and was very professional about everything.  I met with 2 other contractors, and even though Home Facelifters wasn't the cheapest, I knew that they would get the job done right and on time.  They dealt with all of the city inspectors and dealt with pulling all the permits, they helped me pick out many of the different items for the house like the cabinets, counters, appliances, flooring, and even colors for the walls.  There were some things that I thought I wanted a certain way but Joe was always willing to try and explain why another way might be better, which I do appreciate.  The payment process was very simple, we did go over our original estimate, but he had told me upfront there was a chance we would find things behind the walls that we couldn't predict, and I was prepared to possibly go over by a certain amount so that wasn't a problem.  The work was done very quickly, and the quality of everything is great.  I will definitely be using Joe and his crew on future projects of mine.
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"Good painter, good gutters. Stays behind his work."

"It went smoother than I thought it would go. They were great about explaining what they were going to do and why. I appreciated the time they took to talk with me about the whole process. They were very thorough and clean!"

"Professional and Knowledgeable
Went beyond the required service to identify the source of water/pipes connected to the pump
Finally offered to provide services/quote to insulate the basement and hatchway installations
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The first step involved trenching the inside perimeter of the basement slab, which was relatively new and required substantial work with jack hammers (very dusty and noisy). The trench was about 18" wide and 18" deep to accommodate the perforated pipe and the surrounding material consisting of hard plastic "peanuts" to facilitate drainage.  Workmen also installed corrugated plastic on the vertical wall surfaces so that should any water enter higher up on the wall it would be directed into the trench. The trench was then covered with a clear plastic vapor barrier, after which cement was floated over everything and leveled with the rest of the slab.  NOTE: the trenching is very destructive and the workmen will remove any finished elements - baseboard, sheetrock, framing, carpet etc. - to access the walls and foundation. Be prepared to budget repair work on any already-finished areas once the work is done.

The team was invariably punctual, thoughtful and kept the work area clean. Charlie stopped by regularly to ensure the project was moving along as planned and helpful throughout. When finished, the crew cleaned up well and left the site in good shape, although it took some time finally to get rid of the dust.  My only disappointment was that the backup batteries were left in their cases on the floor, when it seemed that they should have been up on a shelf away from harm.

The good news is that our basement has not seen any moisture since the system was installed.  We've experienced some bad storms combining rain over frozen ground and snow and water clearly was getting through the foundation.  We saw the pumps moving significant amounts of water out of the house and the system has been completely reliable.  Finally we were able to finish the basement as we'd hoped because we're confident the drainage system is protecting the investment.

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