Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in New Salem, MA

"Paul the technician was great. He was professional and informative. I have some foundation issues in my basement and he was able to waterproof everything that was a problem for a decent price. Highly recommended"

"We had a lot of crumbling mortar in our basement walls and were worried about water getting in. Pro Mass Foundation and Masonry came in and did a fantastic job repointing everything. The guys were friendly, showed up on time, and kept us updated as they worked. Our basement looks solid now and we feel much more secure."

"I honestly do not even know where to begin with this review so let me start by saying you will not go wrong with hiring these professionals. I purchased a home that unknowingly had a ton of water issues such as, seeping water under the foundation that was coming up into my basement, a leaking hatchway, etc. and they took care of every issue. They installed a drain system and a catch grate under the hatchway. I was sent a two-man crew as promised the next day after signing a contract. Josh who communicated with me the most and another man I sadly canâ t remember his name, but both were awesome from beginning to end they showed up, and from day one looked forward to them arriving every morning after. They explained as they worked, keeping me informed of every aspect of the job. They got right to business carefully moving and covering every item I had stored in the basement, breaking up the floor, installing the drain, pouring the foundation, and clean up was awesome. Upon completion, they provided me with specific instructions to allow it to remain untouched until it was dried completely. I had several large items like my washer and dryer that I was unable to move, and they happily moved them as well. The process took several days to complete but these guys are awesome from the beginning with Robert the rep who assessed what was needed explained the process that I could expect, and broke the price-tag to me, LOL, the billing/office manager was great to work with, and the crew who showed up to do the work. Robert was also patient with my panic question/texts in the middle of the night. It was after all a large unexpected cost, but worth it in the end. They also explained to me that because it had to dry, they could not move my appliances back until the floor had properly dried but I only needed to call the office and they would get someone to take care of it. When I texted them, they acted with expedited customer service, that day they sent me two guys who came to move the washer and dryer back in place. They showed up and were pleasant and efficient. I did not know what/where my connections were for both the washer and dryer through no fault of the company so I told them it was fine just moving them back would be enough and to just leave it was fine. I would get someone else to hook them up after I purchased the connections. Shortly after that, I received a call from their office saying the guys would be returning within the hour to ensure the stuff was connected. I informed them the missing items were not due to their workers, but as soon as I hung up the two guys appeared at my door with connectors for both the washer and dryer. I received a call from the actual owner Constantine who took the time to listen to me rant about the other issues with my new purchase home and check on whether I wanted to move ahead with much-needed gutters, I informed him due to the circumstance that I needed to wait to do the gutters. BUT, I will be giving them a call as soon as I can have them replaced. I can tell you personally you get what you pay for so if you are looking at another company and motivated by cost do yourself a favor and call these guys, you will not be disappointed. They were worth every dime well QUARTER I spent, and if they replace it, service it, or install it they will be my go-to. I am currently stress-free with all water in my basement concerns, and 150% satisfied with every aspect of the install and customer service. AWESOME EXPERIENCE!!!!!!"

"I was impressed with his knowledge and professionalism. He installed a French drain system with a vapor barrier on the walls. He prepped the area to protect our belongings, made sure everything was cleaned up after the end of each day, and provided exceptional service and quality. I would highly recommend him!"

"We were having trouble with the melting snow and then rain water building up next to our foundation and knew we needed it fixed. We saw Echo Excavations signs locally so we decided it was time to call. Incredibly reasonable completion time and he has a mini excavator so he was able to do really precise work and you can tell he cares so much about what he does. He is already working on a second project for us to take down some trees and clear some land to open up our backyard for our two kids and are thrilled. My daughter loves when the owner Echo, comes with him she is the sweetest husky you will ever meet."

"Recently had annual maintenance performed on our basement sump pump system . Louie our tech was courteous, on time and tidy. Would highly recommend this company if you have a basement water problem. We've had our system for at least 15 years and never a drop of water in basement!"

"Great job on basement insulation."

"We did some ourselves and we hired another contractor who was so detailed and spent lots of time at the estimate seeing what the actual problem was. He found the problem and proposed a solution which was NOT what M+M suggested or, proposed.
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"A to z construction and waterproofing, waterproof or foundation walls around our entire property and installed a vapour barrier, and a french drain system, It’s been a very good job from starting to finish very good team to work with, very professional and on time every morning, recommended for your waterproofing needs."

"Absolutely perfect service in every way. Thomas explained my options: my existing dryer vent could simply be cleaned out, or it could be improved: straighter path, safer materials. Replaced the whole vent, at my request. Disassembled and thoroughly cleaned out the inside of my dryer and the surrounding area of the basement. I happen to love data. Thomas measured the airflow to the outdoor end of the vent, before and after the whole process — and the airflow increased by 10 times! My clothes had been taking five hours to dry, and now they dry completely in just one hour. I couldn't be more satisfied."