Get matched with top carpet repair, refasten, or stretchers in New Albany, OH

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!\n\n

"Aaron was very informative about the repair process and gave me options on approaches to stretching the carpet. I am very pleased and would highly recommend!"

"Our experience with Kustom Floors was nothing less than excellent. From the estimate to the installation the staff was amazing. They worked quickly and efficiently to install our carpet and our home looks so much better. We appreciate all of the hard work and will definitely be using them again for any other flooring we need!"

"Joel was great, he explained the pros and cons and I was able to make an informed decision. Juan and his partner did a great job. They were very fast and did a great job. I will be giving Diamond Carpet Services name to anyone needing floor instillation or questions so they can make an informed decision."

"We went to the store and picked out our floor.  Even with the installation it was cheaper than discount and big box flooring centers.  Our general contractor told us to buy the flooring directly from them and he would not add a mark-up.  They were very knowledgeable about the flooring options.  Once I had picked out what I wanted, they gave me a price, gave me a date when they would start, and an estimate of how long it would take.  To save money, we ripped out our own carpets and laminates, and took off our own woodwork.  Because of animal accidents, we also also painted our floors with an oil-based primer.  We painted the risers on the stairs.  We did pay them extra for moving our barber chair, refrigerator, and piano.
     They showed up on the day and at the time they said they would be there.  It took an extra day to do the work, because in the middle of it, the power for the whole neighborhood went off.  It cost exactly what they said it would cost.
     In the meantime,  we discovered that wooden steps were not the best for outside a bedroom, because all night long the cats and dogs ran up and down the stairs making loud bangs on every tread.  I decided to put a carpet runner down the middle.  I went to a big box store for an estimate, and it became evident that the salesperson had no idea what a custom sized runner would entail.  The hardwood installer suggested that I go back to Affordable Custom Floors.  Within 10 minutes we had picked out our carpet, and the saleswoman explained the whole process.  She told me how long it would take, since the carpet would have to be bound.  I mentioned that it would have to do, although I was hoping it would be installed before my daughter's wedding.  Two nights before the wedding, the installer showed up on his own time, after working a full-day on other jobs, to install the runner in time for our wedding guests to see it.
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"He was outstanding! He was expensive but definitely worth it! He tore my old floor out, and came to fiberboard. He refused to put in the floors on the fiberboard. So we ripped out the flooring to the floor joists to lay the walnut properly. It took eight people to rip out the floor!"

"They did a really good job. The carpet looked great. The guy that I worked with checked it and did a great job."

"I called several providers and these guys are the only ones to reply. They came the next day to measure and give a quote. The day after they were on the job. Came on time every day and cleaned up every day. They had great suggestions. They itemized everything so I could do some of the work too like demo. While installing the baseboard I noticed the gap on the baseboard register was too big. They came out the next  day and fixed the oversight. The job looks great...we would certainly use them again. Thanks Dan.
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"We had multiple wrinkles in our carpet (upstairs, high-traffic areas). Austin did a great job stretching the carpet and fixing the areas that bothered me. He arrived on-time, was professional/polite, and is reasonably priced. He even measured the rooms upstairs for me so that I have those measurements when we decide to replace the carpet. I highly recommend his work and would use him again for future jobs. Thank you!!"

"The flooring is impeccable, they actually saved me money by suggesting I purchase a more durable flooring because of the high traffic areas of my home. The bathroom redo is unbelievable and just what I asked for. Their work is top tier, they are driven with excellence. Fast, accurate and professionalism all in one. From beginning to finish everything was seamless."