Get matched with top vinyl or linoleum sheet flooring or tiles installers in New Albany, OH

"This company does it right. Firstly, I want to say that Landan was a joy to work with. He was so kind, transparent, and had everything under control. His entire team showed up ready to work and they were all very respectful of the fact that we were in an office space. A little backstory – we needed carpeting laid + cove base in our office. We went through the entire ordering & installation process with a big box store. Then, at the last moment, that store told us they would no longer be able to install it. We were on a tight deadline to get the spaces done and I called Landan in a panic as one of my neighbors had recommended Krumlauf Floors to me. He came out to assess the project in a timely manner, worked with us on price (we’re a non-profit and he was very understanding and flexible), and got us on the books quickly. Since we were supplying the materials, Landan always got back to me promptly whenever I had questions or concerns. He recommended the best products for us and everything worked out perfectly. They finished the whole job in 2 days…and it was a big one. Both days, they picked up after themselves, left the spaces pristine, and did GREAT work on the carpeting. I cannot tell you how incredible this team is. They’re great guys who take pride in their work. I would hire them again and again. I highly recommend them if you’re looking for folks who will care about you and leave you with a beautiful end-product. They are the BEST!"

"My husband and I were so patient, and gave BRC every opportunity and benefit of the doubt. A few warnings for others: ~The staff will not show up, we the customer had to follow-up half way into the day to see if they are showing up. ~A timeline of 1-2 weeks took 5 weeks Honestly it’s still not complete. An example is the ceiling. We can see the drywall through the coating, but we don’t even want to deal with it anymore. ~The carpet was not what we wanted, AT ALL. We text the owner pictures and got something completely different. Also, the cheapest pad when we asked for the thickest they make. We weren’t shown the carpet choice until they already installed it. The owner said due to the pandemic selection was limited. ~The owner lost the paint chip. We had to find a new one for the contractors. ~Left dry pieces in the utility closet that we now have to dispose of. ~Some special design over the sump pump was to be removal, only the top lid removes. Replacing will be a blast. ~The final straw the the final day the finishing touches (after already being finished) was due to take place. It was a he said, she said, who was coming show. Finally at 4pm someone arrived. ~Even better is the owner and manager has not contacted for a follow up from being complete. He has not done a final walk thru. We made the mistake of paying him before it was finished. Quality=average after requesting multiple fixes. They did not self identify any issues. The company over promises and under delivers."

"From the moment Jim showed up for the estimate, I could tell he was someone I wanted to work on my home. He took his time measuring, was quick to give a quote and responsive to all questions throughout the process. On the day of installation, he and Jerry arrived as they said they would – and for the rest of that week, they came on time and did their work. Exactly what a homeowner wants. There were no calls to say, “Hey, we’re running behind on another job.” They did what they said they would do. Now, for the results. As a Real Estate Appraiser, I've seen plenty of shoddy work from sub-par contractors and I am pleased to report there was no sub-par work here. The floors came out beautifully. Smooth, straight and without error. The trim work was exceptional as well. (Though they caulked the joints and nail holes on the woodwork, do be prepared to add a bit of spackle and a dab of paint – which would need done regardless of who installed the trim.) I highly recommend McCool Floors for your next flooring project!"

"Chris did an amazing job cleaning our carpets. He was polite, hard working, took his time and answered all my questions. The carpet looks, feels and smells clean. Will definitely be calling him in the future."

"Badly. Craftsmanship was poor and didn't finish the job. Damaged the new vanity doors that he built on installation. When asked to repair the doors and come back we never heard back from him again."