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"Used LTC twice, every person i met was professional and easy to talk to."

"Good work, good price and quality!"

"Quick quotation, prompt service, on-time. A bit pricey though."

"Easy to work with, listened to my info well. Recommended"

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"The shingles clean-up were finished quickly, but left the dumpster in the driveway! It is still there, with no vehicle access to the garage. It has been 6 days!"

"Great job start to finish. Clear communication. Punctual. Crew were careful throughout the process. Would recommend."

"I hired Luis of Caguana Construction to replace my roof, he provided a professional experience from start to finish and I would highly recommend Caguana Construction. He did everything he said he would do for a very fair price, the material arrived in an ABC Supply truck exactly when he said it would be there and the roofing crew finished the quality work right when he promised."

"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."

"Everything went great. The only thing I wish differently was the boxes for the lights to be the same shade of color as the siding."