Get matched with top tankless water heater repair pros in New Canaan, CT

"What a great experience! I needed a water heater replaced ASAP, and Mike and his team replaced the heater quickly, with no issues, and at less than half the price of the next lowest bid. I'd highly recommend Mike's Plumbing."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Matt was great. Very responsive, professional and efficient. Installed a new hot water heater for us is no time. And a very fair price!"

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"Affordable HVAC repair service. You can actually ask them to do little extras at no additional cost. After I called them for emergency repair of our AC unit, they offered a complementary cleaning for the unit. Amazing customer appreciation. Totally recommended!"

"The firm responded immediately to my inquiry and arrived at the scheduled appointment date, assessed the necessary repair, went to the closest plumbing supply house and obtained the necessary materials and returned promptly that day to make the corrections. The crew was courteous and professional."

"Excellent customer service. My Hot water heater busted on Christmas night and i called advanced professional 26th early morning, tech at my home in no time to provide estimate and work was done within next 4-6 hours. Technician name Abe who came to my house for service is one of the best. Very polite, professional and make sure work is done neat and clean. Only one thing i am not happy is i think it was little pricey but since it was urgent service i can't complain."

First String Plumbing, Heating & Cooling is built on over four decades of hands-on, master-level experience paired with modern equipment, straightforward pricing and a commitment to serving our neighbors near and far.\n\nWe believe every homeowner in Connecticut and New York deserves a team they can count on whenever they need help. When the lights are at their brightest and all eyes are on us, we will always do what is right and that commitment never fades.

"Installation of tankless water heater was completed in a very efficient manner. Service was priced fairly and the owner Augie was personally involved from start to finish. The crew was courteous, knowledgeable and the job was done in less than 5 hours.. I highly recommend this company!! Charles N. Shelton Ct."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We specialize in plumbing and provide unmatched customer service! You will find us paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n