Get matched with top tankless water heater repair pros in New Haven, CT

"I highered Bruce and his team, we're very happy with the service. They installed a couple new baseboard heaters to our existing unit to add more heat to a few rooms that's were cooler than we liked. We're very happy and much warmer. Bruce and his team were responsive and open to everything they were doing. Fast and efficient highly recommended!"

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"They were available on a Sunday to fix my water heater and even came earlier than promised. Tony is a great tech - felt very comfortable with him."

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

"Jason helped me with a small faucet problem. I was impressed with his professionalism and knowledge. I would definitely call him again for other projects and recommend him to others."

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"I received a call back promptly. Tom couldn t have been more helpful to me from walking me through shutting the water and the electricity to my water heater off. He gave me a fair deal on a new water heater made me the first appointment of the day because of having my son in the house and came promptly on time and finished the job very quickly. I really appreciate everything he did for my family and would recommend him to anyone."

"I rated them B for responsiveness because the first time I called I was told they would call back and they did not. As you would expect the price was too high. They ended up tightening a union of pipes and testing to see if it leaked. The first time it was tightened, it did leak and they went to replace the part. A second tech tightened it further, retested and it did not leak.Not sure why the first person didn't tighten further. So the question remains; is the problem solved. We will see when the heating season begins. The techs were young, personable and seemed knowledgeable and willing to answer all my questions. They spent over two hours here, some of it waiting to get the heating up for testing. Had a $50.00 coupon or the cost would have been over $400."

"I was so happy with the quality of work and prompt response to my water heater issue. They installed a tankless water heater to replace my old standard tank. Very pleased! I would recommend highly. Ed Jefferson was terrific."