Get matched with top tankless water heater repair pros in New Haven, CT

"Bruce and Bill of Williams and Associates Mechanical Contracting recently removed and replaced my 18 year old oil fired boiler and added an indirect fired water heater. I had been saving for this project for over a year and had been geeking out in my avid research (Thanks Internet!) of products available, reviews and costs, as well as the reputation and reliability of local heating and plumbing contractors. I knew what I wanted, I just needed to stay within my budget and find a contractor I could trust. It is therefore, my pleasure to let others know, on the same web review sites that I referred to, how overwhelming pleased I am to have worked with Bruce Williams and his team. They skillfully removed and installed the heating system in a day, took pride in their work and took the time to explain the new system and to fully answer all my questions. Bruce and Bill clearly like what they do for a living, have great people skills and work very well together. I was able to get the very best of products and still come well under budget. I cannot thank these guys enough! Honest, Professional and Reliable! My dusty, unfinished basement with my new Viessmann boiler, Carlin burner and HTP indirect fired water heater is now my favorite part of the house!"

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"I had a line run to my refrigerator, Brandon was so nice and very professional. There was a little flaw with the job, just a human slight error. Melissa, the company owner was so professional and kind to me. I was so grateful for her and all her effort to fix the situation. I would recommend this plumbing company to anyone in need Thank you Instaplumbing and all the staff who helped! Dayna C"

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

"Jason was first hired to come to repair a job that was not done properly by a prior plumber. We then needed him to re-vamp our bathroom tub/shower - new controls/tile work. Then another bathroom sink job. then a kitchen sink. We only trust Jason for our plumbing needs. He is licensed, and extremely knowledgeable."

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"very prompt and punctual .. as well as reliable and reasonable pricing. I have hired him again for water heater and also suggest him to my friends."

"They were professional with the repair."

"My project was handled professionally all the way through. I knew that it would be a difficult project -- that entailed removing low-hanging old radiator heating pipes in my basement and refeeding 4 radiators with pex tubing. The crew worked efficiently, cleaned up well, and communicated progress. When the system wasn't working properly, Ed worked with me to determine options, and honestly noted that a mechanical engineer might give us better advice. We then followed that plan and my system is working great. A great value!"