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"Phenomenal! Planned next day service with a 2-hr arrival window. Confirmed the day of with a 30min window and arrived on time. Assessed problems quickly, communicated the job clearly, and finished everything within an hour. Polite, clean, and up front about other parts that don’t need replacing now but may in the future. Highly recommend."

"I'll be honest: if every company did what this company does, I never would have called Donna. However, every company DOESN'T even remotely compare to this one, so I NEEDED to call Donna. We have a home warranty that requires us to use their contractors. When our garage door spring broke, we called "the other guys" (the warranty contractor) who begrudgingly came out at the end of the day on a Friday. The tech said he'd have to order the springs, which would take over a week, and that "they'd be in touch". Five days later, I had heard nothing, so I called these "other guys" to find out when they would be coming back. They informed me they would not install torsion springs and that I was out of luck. Furious and frustrated, I called the warranty company, who stated that "no one within a 30 mile radius installs torsion springs" (?!) and that I'd have to find my own contractor. Lucky me to have Angie's List and to have found J & R! Donna at J&R had someone at my home in no time THE SAME DAY without even asking her to do so. She even took down the part information and had him pick up the springs on the way so there would be no more waiting or guesswork. AND, after I explained the whole sordid tale of the warranty contractor and all the extra work the J&R tech would have to do (call the warranty company from my garage to tell them the spring was broken and how much the repair would cost), Donna said SHE would handle everything with the warranty company AND mail the bill to us so we did not have to pay right away. Carl from J&R arrived promptly and made the job look easy. He was pleasant and super knowledgeable (turns out, his name is on the truck -- he's been doing this work for over 30 years!) and had the job done in under 30 minutes. (So much for "OVER A WEEK" from that other company!) I'd call Donna and Carl again to install or fix ANY door in my home -- they have been WONDERFUL to deal with! And by the way, when the warranty company called to tell me the job was approved, the operator praised me for "finding such a good deal"! J&R even impressed the home warranty company who deals in these types of repairs daily!"

"Worst company I ever dealt with. They promised a wonderful warranty to repair and seal patio as needed. After the first year they guaranteed nothing and charged outrageously high fees to reseal and said repairs wouldn’t work. Avoid this company!"

"John and his crew were a pleasure to deal with. John kept in constant communication with us and let us know what the problems were as well as the solutions. He and his crew went above and beyond to get our house ready to go on the market. We had a multitude of issues that needed attention and they got them all fixed up and looking good. John is extremely knowledgeable in all areas of construction and we would highly recommend him to anyone in need of his services."

"Excellent very professional and maintained clean safe worksite"

"Great , it didn't take long. I just text on William Bryant's phone that we couldn't find the car remote.,.we found. Thank you."