Get matched with top trees and shrubs trimming or removal pros in New-lisbon, IN

"Lightning stuck tree near our home too damaged to salvage. Took down tree, sub returned within a week to grind stump. Efficient, courteous, fast, and a great price. Would definitely hire again."

"The crew did a great job at minimizing collateral damage and the clean up was very good. All the dead limbs that had been identified several weeks earlier were removed. The cherry tree ended up being too dangerous to climb so it was stump cut and placed in such a way that nothing was damaged in the effort. I have used Cory and his crew several times in the past and they are our go to tree service provider."

"Excellent work, cleanup and wonderful people to work with. Would use again and recommend to anyone with a tree issue."

"We had two HUGE silver maples taken down from our property. We got quotes from several companies and First Choice Tree was the lowest. They did a great job taking the trees down safely, as many of the very large branches were overhanging the house. They also trimmed some branches that were overhanging powerlines and the roof in the back."

"Very well! Chase came out, looked at the trees, gave me a quote. He came back about 10 days later and cut down both trees. Chase pays close attention to what you are saying, and understands what you want. He does great work and cleans up after the job is finished! I have already given his name to three friends!"

"It went very good they efficient and professional, and nice guys. They trimmed the tree down very good."

"The service provider was good at keep in contact with me from estimate to completion of the work. I wasn't on a strict time scale but he finished the work within a week of the estimate. He had forgotten his rake and came back the following day to make sure all branches and debris were removed. He did not excessively try to upsell me, but did answer questions about my future needs (I asked because I don't know much about what I'm supposed to do for my trees). Overall, it was a very good service for a very reasonable price."

"Provider did an excellent job!!   The work was delay due to rain, but the owner did an excellent job staying in touch and communicating with us about when he would be coming.  The quality of tree planted was excellent and the owner took the time to explain what we needed to watch for with the tree to make sure it was healthy and how much to water it.  The mulch was of excellent quality and our yard looks great!!
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Quality of work was good.  Quality of customer service and respect for the personal and professional time of customers was terrible.  Mr. Anderson's team was expected to be at my property on several different occasions this year to provide quotes and plans of exterior lighting and landscaping.  Times and dates were set with his "Operations Manager", as well as another young lady who answers the phone.  On the first missed appointment, I scheduled myself out-of-the-office for an entire afternoon so as to be available at the property for what should have been a fairly lengthy walkthrough.  Nobody showed.  I called the office several times, being told someone would call me back immediately.  Finally I received a call that the team had been called away to an "emergency" where a tree had fallen, and would try to come out later.  This communication was received 2 hours after their scheduled time, and after many calls on my part.  I ended up taking an entire afternoon off from work, having no quote done, and having nobody come out later either.

Last year, we had Dirt Cheap come out to our property to remove some shrubs.  Again, they were no-shows on the first date and time scheduled, due to another "emergency" where a tree had fallen.  They were several hours late on the second time scheduled as well, without providing a call to me advising of the fact that they were behind schedule and causing me to lose additional time at work.

The latest instance of poor customer service and lack of professional courtesy was in late March of 2014.  Mr. Anderson was supposed to send me a message with pictures and prices of different landscaping available for our project, and promised while he was on-site that he would have it to us "tonight at the latest".  Two weeks later, we still had not received a thing from him despite several phone calls being made.  Mr. Anderson was made well aware of our frustrations with his and his team's lack of professionalism, and we even told him that we almost felt like we were "trying to hand you our money by continuing to give you chances, and you refuse to take it because you keep making the same customer service mistakes over and over again".  Unfortunately, Mr. Anderson does not seem to realize that he is in a customer service industry, and must show concern and courtesy to them.  Poor communication, lack of follow-up, disregard for other's schedules and needs, and an overall lack of professional courtesy are the first things that come to mind regarding his outfit.  Mr. Anderson and his team are well-mannered, and carry themselves professionally while in the presence of a customer...the only problem is actually getting them in your presence.

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"The owner does a fabulous job.  He actually designed our landscape.  He comes out for maintenance every year."