Get matched with top central a/c installers in New Preston Marble Dale, CT

"From start to finish with my project Gary and his team were helpful, responsive, knowledgeable, and professional. Gary considered all of my heating/ac/humidity concerns, took full measurements of my condo, system and energy calculations, and recommended three good options of Bryant electric split heat pump systems. I ended up choosing the most efficient top of the line model as I was replacing a 25+ year old unit. I felt that the price was fair and even if I could have found a slightly lower price, I was very comfortable hiring Pelletier based on Gary’s initial follow-up, professionalism and thoroughness when quoting my job. They also went the extra mile when doing the installation under terrible weather conditions. I’m very pleased with the end result. I have no hesitation in recommending Pelletier."

"Big thumbs up to Ryan and crew! Handled my new install with professionalism and great communication. I took advantage of CT Rebate and Fed Tax Credit and purchased an efficient, 1st model year, high tech system from Carrier. After install there were some minor issues with unit as first year products have. Ryan expedited service of unit and had it operational. And itâ s been running flawlessly ever since. I highly recommend using them and Iâ ve been in the service business for 30+ years and know both good and badâ ¦ they are good! *Side note: Ct rebate program not that good. From what I hear people are not getting appropriate amounts due back to them.. that includes me. You have to keep after them. This is in no way a reflection of Kellyâ s Heating and Cooling"

"This service was awesome!! Found some rodents around our unit, helped to clear it out... also cleaned out the mold in our bathroom exhaust fan. Super friendly and the price was really good! I will use them again. A"

"Very accommodating to my schedule. Everything neatly done . The final copper work looks like a piece of art. These people know what they are doing make no mistake about that. If you want the best hire this company. They are very knowledgeable and answer all of your questions. They are very easy to work with every step of the way for your project"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors."

"I called Jim and he stopped by in a couple of hours.Diagnosed compressor needed some parts replaced. Temporarily repaired it so I could use central air. Returned next day with parts and permenatly fixed unit. It's still working fine.
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"I was looking to replace my central A/C unit for my home and they offered me the best quality unit at the best price! They also make sure I had a good warranty for my unit. In addition to this they were quick to install it and I was ready for the summer!"

"The workers were very professional. The installation was done during the week thatn we had extremely high temperatures but they showed up every day and worked in the blistering heat of the attic. They also provided a loner window air conditioner for me until the central A/C unit was up and operational. I would highly recommend them."

"Not the best, but I guess not the worst either.
They did the door blower test which revealed different air leaks in the house. They sealed around some of the doors in the home, installed some door sweeps, caulked around baseboard registers etc. However, the work was far from consistent and less than professional in quality.
There are 15 registers / returns in the home and we were told they would caulk around them all, they caulked around 7. 2 of which the caulking was so thin that it cracked before the next morning.
There are 3 sinks in the house where pipes were supposedly "foamed and insulated" on their report. There is no additional insulation visible anywhere that I can see.
We are entitle up to 40 CFL light bulbs in the home, however, even the 30 they said they changed were not completed.
For example:
-there are 2 nightstand lamps in the bedroom. One lamp received a CFL and the other wasn't touched.
-there is a hallway ceiling light that was supposed to be changed out with CFLs, but still has the same old bulbs.
-downstairs bathroom still has all three original bulbs
-two bedroom ceiling fans that take regular "A" type bulbs all have the same bulbs
I sent an email to the gentlemen who came out to the house asking if we could at least receive the extra bulbs. He did respond and said yes, but never got back in touch with me. After the general overall experience I did not bother chasing after them for a few more dollars worth of bulbs. However, the whole point is not the money, its the fact that these were all listed on the report and not completed accordingly.
They did recommend an insulation company to come in and give us a quote and also told us about different programs offered from the state which would allow us access to rebates for making home energy improvements. All in all, I guess it helped us to know where the air leaks were in the house, but the overall performance of the team was simply sub-par. They were nice, polite and somewhat informative but by no means "wowed" me.
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