
Roofing Pups, Roofing & Siding
Roofing Pups, Roofing & Siding
Since 1994, Air Tite Exteriors has provided homeowners in Maryland and D.C with top quality, factory-direct products, professionally installed by factory trained installers. Locally-owned. GAF Master Elite roofing certification.
"They're expensive and they did good work, but the details were not handled well: 1) They said the job would take one day - it took four. 2) They parked a large metal dumpster on my drive without prior warning, blocking my car in the garage making it impossible for me to leave. 3) They incorrectly calculated the final bill, only reducing it to the agreed upon amount after I pointed the mistake out. Also, this isn't a big deal but their sales reps, while friendly and knowledgeable, did the whole used-car sales "let me talk to the owner and try to get you a better deal," routine which was a bit corny and embarrassing. I understand that's what is still taught in sales rep school, but it feels a bit patronizing. When I said I needed a couple days to compare their offer with other estimates, they went into high pressure mode, using the old "I can't guarantee this price will last, etc. etc." all very old fashioned sales tactics that I hope companies will abandon soon. "
Michael W on October 2025
Since 1994, Air Tite Exteriors has provided homeowners in Maryland and D.C with top quality, factory-direct products, professionally installed by factory trained installers. Locally-owned. GAF Master Elite roofing certification.
"They're expensive and they did good work, but the details were not handled well: 1) They said the job would take one day - it took four. 2) They parked a large metal dumpster on my drive without prior warning, blocking my car in the garage making it impossible for me to leave. 3) They incorrectly calculated the final bill, only reducing it to the agreed upon amount after I pointed the mistake out. Also, this isn't a big deal but their sales reps, while friendly and knowledgeable, did the whole used-car sales "let me talk to the owner and try to get you a better deal," routine which was a bit corny and embarrassing. I understand that's what is still taught in sales rep school, but it feels a bit patronizing. When I said I needed a couple days to compare their offer with other estimates, they went into high pressure mode, using the old "I can't guarantee this price will last, etc. etc." all very old fashioned sales tactics that I hope companies will abandon soon. "
Michael W on October 2025