Get matched with top foundation drainage installers and replacers in Newark, DE

"Scott and John were great. They both were very knowledgeable and worked with us giving us the best solution for our drainage issues. The team who did the work were very professional. The job was done within a few hours. They cleaned up the job site to the point where it looked better than when they started. I would highly recommend this company."

"As a homeowner, realizing you need basement waterproofing, mold remediation, potential foundation repairs, an additional sub pump AND a method to block moisture can be incredibly overwhelming, specifically finding a qualified trustworthy waterproofing and remediation company near me, thankfully I was connected with Basement Gurus. Living in the Philadelphia, New Jersey and Delaware area there were countless companies available, though shortly after putting in a request, the installation manager promptly contacted me and continued to make herself very accessible throughout the entire project. Her effective communication and patience guided me through the entire installation process and follow up. When faced with a wet basement, it is essential to choose a company which is knowledgeable, skilled, and thorough, Basement Gurus exemplified all of these qualities. There crew arrived on time each day and tirelessly worked until EVERYTHING was done to their quality standard, this hard work while putting in the time and effort is rarely found these days, I am glad Basement Gurus hires waterproofing specialists and contractors who clearly take great pride in a well-done job. They were respectful to me and my family, were meticulous throughout, and incredibly open to answers any questions I had. The boss took time to meet with me to discuss any and all concerns that I had. This demonstration of professionalism and responsiveness showed that their priority is to provide stellar service to their customers and ensure quality work in order to resolve any issues with moisture, mold, installation of drainage systems and countless other services. Overall, Basement Gurus demonstrated expertise in basement waterproofing; utilizing the best approaches, most up to date systems and equipment , punctuality and overall work quality."

"As someone who has dreaded going to the basement for 20 years, I am now incredibly thrilled with how dry and clean the space has become thanks to the excellent work by Gary, Benjamin, and Edgar at Basement Systems USA in Elkton, MD. These men were polite, respectful of everyone's time, left the place cleaner than they found it, and were thorough! Each step was carefully explained to me and confirmed throughout the process. There are no more ugly, mold-stained walls or beams; water runoff outside the house was diverted; and a new, size-appropriate sump pump and dehumidifier were successfully installed. I couldn't be more pleased with the professionalism of this team (and they finished sooner than quoted)! Thank you Basement Systems USA and especially to Gary, Benjamin, and Edgar!"

"It went well and I no longer have to worry about a water leakage during a heavy rainstorm or snow melting. The work crew was on time each day and made every effort to keep the dust from entering the upstairs. They were very considerate and seemed to enjoy working together. They took pride in doing the job well and informed me of any changes necessary and asked permission to make modifications with my approval."

"Scott did a thorough review of my basement issues. Very happy with the results, very professional, very protective and contentious"

"Excellent all around experience!!!!!!!! After a series of storms and gradual water soaking our basement carpet several times, I finally called Waterproofing One in April, 2017 after seeing their ad several times on our St. Basil's church bulletin. I spoke initially with the owner-Joe who was helpful and he dispatched Dave Cook who came over within an hour. Dave Cook has been in this business and related utility engineering previously for over 30 years and really knows his stuff. Dave was extremely thorough, spending time in the basement, looking at some pictures I took of the damage and spent a considerable amount of time walking around the exterior of my property and reviewing the landscaping where most problems start. Dave wrote up a report of what work was needed including extending downspouts, recommending we have our contractor add a louvered door at the top of the steps for aeration (a great idea given no windows in basement) , waterproofing the well water closet walls, spraying impacted area for potential mold, and installing a new French drain and sump-pump system with battery backup. Gene and his crew then came over on May 17, 2018 and performed the construction and installation work and did a great job. Those guys worked extremely hard in what is inherently a muddy line of work and were very courteous, professional and left the basement very clean. Gene took extra time to show us exactly what they were doing as they drilled holes into the lower cinder block walls, laying of the perforated pipe and some of the damp mold on the wooded studs he extracted at the impacted area. We paid exactly what Dave originally quoted! Dave Cook came back checked on things and made some other recommendations including adding stones around the foundation outside and in holes to avoid soil erosion and soften the acceleration of rain water into the ground. Once the work was finished and our carpenter redid the walls and painting, We had subsequently refinished the basement with high end vapor/mold resistant padding from Mohawk and a quality polyester carpet. 15 months later and here we are on September 30, 2019 after 50+ rain storms since installation and NO WATER nor Mold issues in the basement!!! We are really enjoying our basement again thanks to WATERPROOFING ONE!!!! 5-STARS!!!!!!!!"

"This company did a first class job solving a basement foundation water infiltration problem in our commercial office building in Upper Bucks County, PA. A project manager came out to assess our situation; he came up with a proposed solution on the spot, provided us with a written proposal and sample photos of other similar work they had done. The work required excavating a small portion of the foundation on the exterior and filling a crack in the foundation wall down to the footers. The crew came out as scheduled and completed the job in a single day as predicted. Some follow up tweaks were needed, and I'm happy to say that the customer service team and follow up crew responded promptly and made some necessary adjustments to button up the job as promised. This is a first class operation and I do not hesitate to recommend this outfit to other colleagues and property owners needing this service."

"Installation of a new front door and storm door was done efficiently and on schedule with quality work and painting. After installation, a minor adjustment was requested and the work was done promptly and at no additional cost."

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."

"Dave came out to give me an estimate on fixing what I was hoping was down 3 ft dig, after explaining my options I chose to go all the way down 6 ft and I was happy that I had. Alex the owner and his crew came out, they dug out the foundation, showed me where the cracks were and came back the next day to finish fixing the cracks installing the waterproof barrier, regrading and filling in the trench. They were professional, on time and amazing to deal with. When they left you would not have known they had been there except for the lack of grass on that side of the house. I would recommend this company to anyone needing their foundation fixed"