Get matched with top tankless water heater repair pros in Newburyport, MA

For emergency services, please call 781-933-6387.\n\nN.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face.\n\n Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work.\n\nOur dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

"Brian and his crew were great. Brian came out and gave a great estimate for everything I needed. He was very responsive via email as we worked to schedule a time for his crew to come do the work, which was mainly water tank and heating system maintenance. Brian brought Jim promptly and explained the work. They then pointed out a couple of things that they recommended replacing, one they just included in the original cost estimate and another they added on due to additional parts being purchased. Jim was very thorough and professional and, by all accounts, did great work. I’ll be using Heavy Doody for all of my future plumbing and heating needs!"

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"They were very prompt and made sure my HVAC unit, tankless hot water heater and fireplace were all in order prior to the sale of my condo unit. Although it was much more than $99 I had expected to spend, the maintenance work was needed."

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again."

At Maffei Plumbing and HVAC, LLC, we are committed to your comfort. With an experienced and qualified staff to provide quick service for any service needed. We can solve any problem with a friendly face. Give us a call for a free estimate.

"Replacement was urged by technician after routine inspection of heating system. Water heater wasn't part of the service but, tech checked it anyway. Nice enough of him to do that. After showing me his concern (legitimate) I asked for a quote to replace. Outrageously expensive considering cost of materials. Later learned techs are incentivized to sell service and parts. Dropped them as my go to plumbing and heating guys. Water heater still working 3years after urgent replacement was quoted"

"Snaked main sewage drain and solved the water backup issue"