Get matched with top garage door opener repairers or adjusters in Newport News, VA

"Early and professional"

"When we began our garage project, we knew that our existing doors needed work. We just happened to see a Wallen truck in our neighborhood, and called the number on the side of the truck. Within minutes, Julie scheduled Anthony to circle back to meet with us. Anthony explained in detail the pros and cons of many different options, and ultimately we determined our best option was to replace instead of repairing the existing doors. We really underestimated the amount of time it takes to plan and design doors that would fit the architecture of our home, and Julie provided ALL details that helped us make the decision on doors that would not only be aesthetically pleasing, but also the most energy efficient doors that would fit into our budget. Julie took the time to do many renderings of what the doors would look like on our house, also providing a 'Wallen's Choice', based on our needs and design decisions at no cost to us. Julie also indicated that there was no pressure to go with any of these and would strive to work with us, if we determined that Wallen was our company of choice. It was obvious that Wallen would be our company of choice, as they are very competitive with pricing and value. Once we made our decision (we chose Wallen's choice!), Julie provided all of the details of the installation, our decisions, warranty information, leaving nothing out. While we decided the traditional 'half down, half due at project completion', Wallen also has payment options that were offered. It took approximately three weeks for our doors to be made and once they were ready and QA'ed by Wallen, there was about a week lead time for the installation to be completed. Julie and Kim did an excellent job of communicating any pre-requisites that we needed to complete before the installation was to be completed. Additionally, a pre-installation checklist was emailed for us to work off of, and the office team was always there to answer any of our questions. We were provided an email communication indicating the date/day and time window of when the installation team would be onsite. Wesley and the installation team arrived exactly when they said they would -- between 0800 and 1200. Once onsite, the team reviewed everything that was to be completed, and actually asked us if we had questions. I think this is one of the few times that I've ever had an installer take the time to do a thorough walk-thru! The install team was very courteous and professional, and went above and beyond our expectations. They completed the removal of the old doors, being cautious not to scratch or scrape any of our newly painted walls, and again, explained where they were in the install process when asked. All of the team members knew their jobs and definitely worked as a team. We had one piece of new trim that had been damaged, which was promptly replaced and installed with no issues. When complete, Wesley explained maintenance recommendations, and had us 'test' the opening/closing of the doors, reviewing the completed project with us. Overall, from planning, design, ordering and installation, the Wallen Team (Wes, Julie, Anthony, Kim to name a few), exceeded our expectations, and I would highly recommend this awesome company. The best experience we've had with a service company!"

"They have good mechanics that did the removal and replacement of the existing garage door opener."

"The installers were extremely professional and handled special requirements of the job, working with severely limited space, expertly. The entire process from quoting to installation was very smooth. The quality of the work and their advice as to maintenance and other mods I could make to improve the performance was great. The installer had over ten years of experience. Highly recommended!"

"Got me in same day. Very friendly and courteous. My garage door works better than before"

"Outstanding job, great customer service, great quality of work, great work ethic. It is so nice to have a contractor who does what they say they are going to do and shows up when they say they are going to show up. Phelps Construction removed and rebuilt my garage and they did an outstanding job. I highly recommend this company."

"Alamo Garage Doors provided an outstanding experience when my garage door stopped opening one morning. The technician arrived quickly, identified the issue with the motor, and repaired it on-site. He also checked the door’s balance and made a few adjustments that made it work smoother than before. I really appreciated their honesty and efficiency."

"After two failed General Contractors I brought Rez Electric on-board to add a screened-in porch on the third level of my home. Rob and his Team immediately and showed me problems with the new build as well as the existing structure. Due to exceptionally poor workmanship on both the new and original structure, it took almost two years and a lot of money to complete the renovations. Rob and his Team were diligent, provided high-quality work and NEVER GAVE UP! At the end of the day, Rez Electric practically rebuilt our home including, but not necessarily limited to, framing, all new windows and doors (including sliders), all new siding (cement board), new front and rear porches and a new patio, new flat roof-top decks, new lighting, millwork, whole-home generator, dry-wall work and painting (interior & exterior) - plus an awesome screened in porch (the original project!). Rob also coordinate the addition of gutters, landscaping and fencing. He remained in constant contact, initiated and returned phone-calls, emails and texts. He always check to see if we were satisfied. Rob and his Team restored my faith in contractors."

"I found the Wheeler Brothers on Angie's List and called to discuss the work that I needed done. They were very responsive to my phone calls and e-mails, and we agreed on an estimate and date for the work to be completed. They arrived on time and completed all of the work in one day. While working, they suggested some repairs to the gutters that would help to prevent future damage. I agreed to the additional work and the additional charge for materials and labor. I am very satisfied with the work done by the Wheeler Brothers, particularly in the areas of responsiveness, competence, and price. I expect to hire them again for some additional work later this year."