Get matched with top carpet installers in Nikiski, AK

"It went really well. The selection process was painless and actually ended up being fun! Once we picked product we didn't have to wait too long for the install, we just had to wait a week for the products to show up and our house and acclimate. Once they started install everything went well and although there was a lot more dust than expected the crew cleaned up during and at the end of the project. Love the new floors and the fireplace makes a huge difference!! <br />"

"Great. Dave said it would take a day to install which happened but unforeseen construction paint and finishing added an extra half day. No problem."

"A heater turned over and it burned some part of the carpet, and they did a really good job, I could not even see the stains or anything, I was scared, but they just came in and cut out the burned part and put a new one and had it covered. We had remnants of our original carpet, but I had to pay for the heating tape and labor."

"They were late in starting so had to come back the next day, but things generally went well. Looks nice. We thought we would be able to get a special order carpet within a week or so but then found it would take 5-8 weeks to order - misunderstood or were misled at our first visit - so went with one that was in stock. All in all, the place looks so much better than before so happy with the work."

"Seth was very knowledgeable and helped us narrow our choices from many options. We never felt pressured and were very comfortable with the whole experience. The install team, lead by Ralph, were prompt, friendly and cautious. He even showed me some tips for improving some of my DIY work around the house. We couldn't be more pleased with our purchase!"

"They were on time, prepared, made sure the product and work was satisfactory, and cleaned up their mess. <br /> We would recommend Marathon flooring to our friends and neighbors."

"Incredibly professional from the booking agent to the on-site team who cleaned our carpet.  Very professional, thorough, knowledgeable, detailed, conscientious, responsive and very customer-service oriented. Would recommend highly"

Eastside Carpet Company is a flooring/contracting company working out of Anchorage, Alaska. Depending on the scope of the project, we can act as either a general contractor or a subcontractor. We provide service for both residential and commercial customers. We also offer free estimates.\nEastside Carpet is a small business, operating with fewer than 20 employees. Our top priority is customer service and satisfaction.\nWe accept cash or credit. There is a 3% convenience fee if paying by credit card. We do in-house financing, or financing through AlaskaUSA Federal Credit Union.

"<p>Kand W started out feeling like a great choice, the were attentive and thoughtful during the estimating and design phase and had many of the high quality products I liked. So, although their bid was highest of all the others (by far), I was assured they could meet my schedule to complete my flooring job by mid-May (and this was very important to me). Unfortunately, once they got in, it seemed like everything they installed had something go wrong or they damaged something else in my home. They did step up to the plate and try to make it right by fixing it but in the end the job wasn't finished until mid-July. A 3 week job turned into a 3 month job! </p> <p>The wood flooring was done to my satisfaction. However, the flooring I chose in one room was a slate tile and it was installed in a manner that left large unevenness between tiles. Understanding slate is not exactly even like ceramic tile, some variation is expected but this was extreme to the point of having 1/4and quot; and higher trip hazards everywhere and full side/edges of the tile above the one next to it. I tried to communicate this as it was going in, but no change was made before grouting. They and quot;fixedand quot; it by chipping off the corners of the slate leaving it with a damaged appearance. There were several areas of carpet that were not secured down and although they came back to fix it, it is now already coming up again! </p> <p>Overall the communication between the two and quot;project managersand quot; I had was horrible. I would call one and the other would respond several days later and my message would get only partially communicated to the other. By the time they responded, often it was mis-communicated and too late such that the subcontractor had already completed the work I had concerns about. I was told things during the estimation phase of work, that led me to believe they were doing certain things differently/higher quality than would be typical, and that was part of the reason for higher cost, and then in the end they did the typical approach anyway. </p> <p>One redeeming factor is that they always admitted to their screw ups each time and tried to rectify it. When they damaged my countertop laminate, they replaced it. Although, if I had had more time I would have chosen something different--something that better matched my new dand eacute;cor. I was given 3 choices and a couple days to make a decision on it. It is a no worse than the one I had, though.</p> <p>All in all, in the end I think the work done in my home was an overall improvement and I really like the styles, materials, colors, and design. I will get used to the damaged appearance of the slate in time. My biggest disappointment is that I feel like I was ripped off. I thought I was paying a higher price than the competition in exchange for higher quality work that would meet my schedule and I wouldn't have to deal with the headaches of managing multiple subcontractors. I didn't get that at all.</p> <br />"

We have 5 employees - subcontract installations - financing through Alaska USA - terms 6 mos and 12 mos no interest - restocking fee on returned items