Get matched with top wood stairs and railings installers and replacers in Norfolk, VA

"This was our first upgrade at our new home. The Quality of work was Outstanding!!! Our front porch rail was deteriorating, and needed to be completely replaced. I contacted Joe Davis on Wednesday evening, the work order was scheduled, and completed by Thursday evening. My wife loved how Prompt the job was done. Quincy Campbell did an Amazing job!!! He actually measured and cut the wood for our porch railing with precision and true craftsmanship. Can t wait to see the our house after they pressure wash it next week. They Do It ALL!!!! I would highly recommend ALL American Craftsmen and Contracting for any Home Improvement needs. Thanks again Joe and Quincy!!!"

"We are very pleased with our new exterior stairs and railings. We have a yard with challenges and Ross handled them all, leaving us with sturdy and attractive stairs. We also appreciated the great communication and responsiveness. All in all we are happy with the results and would not hesitate to work with Ross again!"

"After a lightning strike damaged a significant portion of our vinyl siding, General Home Improvement provided fast and cost effective repairs. A job that other contractors said would take a week or more took 3 days. As well, GHI was able to do repairs instead of complete replacement, showing a skill level that others did not seem to possess."

"Ripwood Customs LLC (Brian & Josh) is exceptional. They brought back to life a 25-plus-year-old deck and porch. They demoed, cleaned, rebuilt the deck, rescreened the porch, and trimmed all to perfection. Their craftsmanship is superb with thoughtful additions such as safety rails along the deck steps. Their work ethic is very high and they have the right tools for the job at hand. I highly recommend this company to those who expect a quality project. You will not be dissapointed!"

"Everything went great. He was professional and I'd recommend him."

"This company has honesty and integrity--the most important qualities I could ask for in a contractor. They are fairly priced and they will do what they say! Could not recommend them more."

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the whole job went great, my wife and I are not easy to please, we are both happy with service and the crew that performed the work

,they made it look easy,had a rotten post on the porch and the soffit had rotted away on each side of the post .Steve made one piece to fit instead of two (not easy to explain) , so that the soffit will last and have strength . I was impressed because I realized the difference a good job and a very good job. The best thing about S&S painting are the people that work for it !!! They care .

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"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"I initially contacted Tommy through the Angie's List website, and he called me promptly to set up an appointment to visit my home and review the work I wanted done. He then followed up with an email giving me a quote for the work. Since I felt the quoted price was reasonable and he had such good reviews, we scheduled the work for the next week. I became ill later that week, and Tommy worked with me to reschedule. On the first work day, Tommy and his assistant, Lou, arrived as scheduled at 9:00 a.m. and immediately began covering furniture with clean plastic, tenting kitchen cabinets, covering floors with drop cloths, and taping woodwork. Smaller items, such as dining room chairs, were even moved into the garage. Although I offered them lunch, both said that they preferred to work straight through the day. Since I still was not feeling well, I ended up going into a bedroom to lie down and ended up falling asleep. When I awoke at 5:30, they had left, but not before removing all plastic and drop cloths, replacing the furniture, and sweeping the floor. The second day went much as the first, except that I changed my mind about the color for one of the rooms, and Tommy made a special trip to the paint store to get the new paint. The bedroom, bathroom, and den were completed that day, the plaster in the garage was repaired, and Tommy installed the under-cabinet lighting (not normally one of their services but done as a special favor since I had no one else to do it). My house was left in perfect order when they finished, and they even borrowed my vacuum to make sure that the floors were left clean. I have nothing but positive things to say about my experience with Always Painting by Tommy. Not only is the quality of their work outstanding, but I felt that their prices were fair. They were prompt and reliable and provided good follow through when minor issues arose. Both Tommy and Lou are gentlemen who conduct themselves professionally, take obvious pride in their work, and go out of their way to try to please the customer. I have already had them back for another smaller painting job and would not hesitate to recommend them to others who might need their services. In fact, a family member who is renovating a house will be calling them for a quotation when they are ready to paint this spring.
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