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"The breaker to my pool pump tripped and wouldn't turn back on. I had a guy coming to check the pump motor but wanted an electrician to check the breaker. I wound up having 2 techs from Mr Sparky come here so will review each of them. The first guy, Robert, was supposed to give us a free estimate for fixing the problem if it was electrical. He pulled the AC breaker and said it was burned, but didn't pull the pump breaker. Said he had no idea why the pump breaker wouldn't turn on. Then he charged me $167 for 'diagnostics' which consisted of looking at the wires to the for pump switches, removing the pump motor end cap to look at those wires, and opening the stone catcher basket (no idea why). Back inside, the pump breaker DID turn on, but again, he didn't know why. Turned the pump on but it shut off - twice. Then he sat at my table tapping on his tablet and ignoring me for 10-15 minutes as I stood there with my credit card, waiting to pay the $167. Finally he showed me 3 options on his tablet; one to replace all the breakers and 2 choices for installing a new breaker box outside, pricing up to $10K. We passed... When he left I looked at the troubleshooting manual for the pool pump. It said if the motor shuts off check for low voltage or power drop. So I called their office, explained the situation, and tried to get Robert to come back to check the voltage at the pump. Robert called me back but refused to come back. When the office called later to see if I was happy with the service I explained it all and they scheduled another tech, Chris, to come the next day. Chris was very polite, respectful and professional. He checked the voltage at the pump (which was fine) and agreed we should replace the old breakers and add a surge protector, but said there was no need to spend $10K to put the breaker box outside. He said the AC breaker was not burned, but he did see evidence of old wires causing arcing as well as the wrong size breaker in one spot, and pointed out that we should have 2 ground rods outside besides grounding to the water main. (Robert never mentioned these) Chris did a much more thorough job of checking everything and it was all included in the $167 I had already paid. The difference between these two techs was such that I actually wondered if it was a "good cop/bad cop" ploy so I would believe what the "good" guy said and happily purchase service from him. If it was, it worked. We had Chris come back to replace all the old breakers, install a surge protector, and put in the grounding rods. Total cost was a little over $3K. As for appointment times.. The first appointment was set for 2-6 pm and they said the tech would call to let me know when he was on his way, which he did. The second appointment was 12-4 pm but he didn't call ahead, saying his ipad wouldn't let him make the call. The third appointment was supposed to be afternoon also but the email I received gave the time as 8 am - 6 pm. I called their office and the guy I spoke with said he'd add a note that I wouldn't be home until 2 pm. So with no call ahead of time I was surprised when Chris and his helper came to my door at noon. Not a big issue (as it would have been if they'd arrived at 8 am) but good to note if scheduling is important to you. The office staff is very friendly and makes you feel as though customer satisfaction is a high priority. I didn't bother having another company come out to give me a quote so I can't say whether their pricing was high, low or average. But at least I know we have all new breakers now plus proper grounding and a surge protector, and I feel confident that Chris did all the work properly. Overall, I would have given Mr Sparky a 1 star rating based on my experience with Robert, and still deducted one star across the board because of him. But if Chris had been the only tech ..."

"Brian and his team do great work. More importantly, they stand by their work and your system. Brian's team installed our camera system a couple of years ago, and he gave us a feeling of more safety and security. The cameras then can be seen through an online app (on your phone or through a special web address), but occasionally there's a glitch, as with most online things. Now, other companies might forget you or want more money after they've done the installation. But not Brian. The glitches are only every now and then, but when they happen, I reach out to him and he gets right on it. He stands by his systems and he troubleshoots it, and you're back up and running. He knows his stuff, and he's dedicated to making sure everything is working right! Thanks, Brian! It's good to know you're there to keep things working!"

I have 3 years in commercial audio/video industry. I have been into computers my whole life and have lots of experience in various tech adjacent fields. I work on cars and I am very capable with tools and moderate fabrication.

"Came by within 12 hours of call and resolved my computer hardware issue. Great service! Super nice!"

"I was very happy with the service provided. I had a computer and Internet installed and besides the service they performed they were quick friendly and patient with ALL my questions. They actually stayed and made sure we understood and were able to do everything we needed assistance on. I have already recommended them to my friend who has elderly parents and need help."

"I really enjoyed working with Jose. I needed 2 Cat 6 installed and a floating wall installed for a projector. He was very easy to work with and did what he said he would, quickly. I would hire him and his company again."

"Awesome customer service awesome job installing the TV wall mount"

We are a fully licensed and insured, family owned and operated electrical contracting and service company that specializes in high quality installations and repairs.

J & N COMPUTER AND SECURITY LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations.\n

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.