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"Absolutely awesome. Perfect from beginning to end!!!!!"

"They came very quickly, took care of the problem, and they are very efficient."

"Happy customer: On time, professional, diligent. Good rapport with office & with service provider, Jeff. Carpets are now soft & clean. Thanks for a very good job."

"On time,. Estimate and work done in same day. Professional. Great attention to detail. Was even able to do our two wool rugs without removing them!"

"Very good. Tony was professional, very helpful and patient. I highly recommend him."

"These contractors are excellent!!! Workers were totally professional, wore masks at all times and upon completion cleaned up as if they were never there...the end product was a brand new floor that looks fantastic!!!!.....would definitely hire for my next project."

"Great—it was quick and thorough"

"Based on the many reviews I had high hopes for Armstrong repairing water intrusion, and damage to my wood floors. Things started out OK with the easy part, removing wood planks with mold, drywall and applying antimicrobial spray. Then things dragged on with unkept promises to get someone over to evaluate the wood floors and further develop the plan. Most of the latter was being done with the “project manager” showing photos to others with experience or opinions. When the conclusion was a need to break through from the inside of the house to the outside through the stucco, I asked for more clarity, like someone actually coming over, showing me the what and why, so I understood better before assuming they had found the right source of the intrusion and solution. Previously another professional had inspected the damage and he had a different opinion. This person had 6 licenses, including building contractor, roofing contractor, and mold remediation. Armstrong’s initial response to my request for more clarity was “then why not have your friend do the work?” I explained this was not a friend, but a referral, and the man being semi-retired did not have the crew to do that small a job these days (and he also had great reviews). But that was not the point. I simply wanted someone to come over and show me what needed to be done and why before creating holes in my exterior wall. We made an appointment for 11am on a weekday and I worked my schedule around that. No one showed up! By 11:30am I called the missing project manager, Jason. Oh, he had intended to notify me by email that he wasn’t coming, they weren’t going to do the work they had started because they were already backlogged, and give me names of other possible contractors. Sadly, this was consistent with telling me he would have the floor guy come over and discuss what could be done, and that too never occurred. Maybe on really big jobs these folks are more motivated? But still, show some basic respect and keep your word or cancel an appointment instead of just not show up. I also left a message for the two owners to please call me. I never heard from them either. Fortunately, I did find an alternative company and they have been reliable. These folks were thinking along similar lines as Armstrong, but had the professionalism to take the time, finish the exploratory work that Armstrong didn’t, and explain options with clarity. And they have been reliable and professional. I realize there are many positive reviews here, and I’m sure there is some explanation for this. But since the owners didn’t bother to return a simple phone call so we could discuss it, and have a project manager who just blows off appointments, getting quality service at Armstrong seems to be a random event."

"I hired Service Resource Co. following Hurricane Helene. My home had 2 feet of water throughout. Oscar explained the process of remediation, detailed the timeline and took the time to make sure I understood what to expect. I think I was in shock at the time, never having experienced the damage a flood leaves. He was professional and compassionate, answered every question and listened patiently as I tried to put together my thoughts. His team arrived on time everyday, they were courteous and hard working and kept the site clean. I would certainly recommend Service Resource Co. and would use them again. I believe him to be an honest professional businessman."

"The team did a fantastic job. Looks wonderful. Very professional and hard working team."