Get matched with top foundation drainage installers and replacers in North Andover, MA

"It went well. They are being professional in their follow-up as they are trying to have us install an expensive basement drainage/pumping system. We haven't decided yet, as it will be part of our basement gut/rehab project."

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"I contacted Jackson and Company to obtain
a quote; Mr. Jackson contacted me within a few hours! Rick was polite and very
professional during our conversations. He came out to see the cracks to ensure
that my quote was accurate, especially since I had explained that someone had
attempted to "repair" the cracks previously. Rick arrived promptly at
my home and reviewed my situation. He answered all of my questions and
addressed all of my concerns. He also explained that his work would be covered
under a transferrable warrantee! I had several other quotes however no other company
offered any type of warrantee.
Rob arrived on time to do the job. Rob
was so nice and professional; I was greeted with a smile and a handshake. I
really wanted to see the process and he took the time to explain each step to
me. He worked tirelessly to clean up the mess of the failed ?repair? I could
not believe how much better it looked! He then proceeded to perform the repair allowing
me to watch and take pictures, it?s quite the process. He left both areas that he
worked on immaculate!
I have such peace of mind now knowing
that I will no longer have to worry about there being a huge puddle in my
garage or basement or water spouting out of the cracks! I am so glad that I
chose Jackson and Company to perform this work for me and I would recommend them
to anyone!


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" Initially, we contacted the owner Scott Whitelaw in March 2016. Eventually we agreed on the June start time, in June the project started as planned. We needed to have our concrete and brick front steps repaired and replaced with granite slabs.  The concrete was repaired and slabs replace and the concrete was stained. I was concerned about getting the right kind of stain color for the overall look of the project, and Scott worked very well and very patiently with me to see that we were satisfied. Once I was able to select the brick product the brick walkway was laid exactly to our expectations. We required a curve in the walkway and Scott was able to meet our expectations. We were very satisfied with the overall project."

"Steve came out promptly and gave estimates which we reasonable. His work is excellent and his manner is professional. We will continue to use his company for our excavating and foundation work."

"Rey came in one day to estimate the job. I had an interior drain system installed 24 years ago, but for the first time some water was seeping in and puddling on my cellar floor. Rey looked at the problem with me, suggested a minimal but effective solution, and priced the job at a fair amount. (Another contractor wanted to sell a more extensive job that I believe was more than I needed.) Rey and his assistant came on the day we arranged and did the job very satisfactorily. They worked hard and quickly installing a new drain channel, then re-cemented the floor leaving it clean and level. Rey was personable, professional and good to work with."

"I was impressed with NE Dry Basements from the beginning.  The head of the company (Don) came out himself to survey the situation and spent ample time with me explaining what he thought the issue was and how we could remedy it.  He answered all my questions and promptly sent me a detailed quote with a competitive price.  He did not try to oversell me and did not pressure me.  After interviewing several other vendors I went with NE Dry Basements.  They worked around my schedule, showing up on time with a very professional crew.  Although the job was messy, they cleaned up, leaving no mess.  We worked around a few tricky/complicated things but through it all, Don was adamant that he would honor his work and would come back as many times as necessary to ensure it was functioning properly (which it is).  I would highly recommend this company.
"

"We have worked with Murray Masonry on several projects and have always been extremely happy with the work that they perform. With this project, the repair to the stairs came out so it completely blended in with the existing work, and the new walkway looks great. We were impressed with how professional and courteous and respectful everyone in the crew was and would love to work with them again in the future."