Get matched with top chimney cap installers and replacers in North Billerica, MA

"Cleaned chimney flue used by woodstove, installed new stainless flue liner, repaired mortar and replaced tile caps on one chimney. Replaced broken slate cap on the other chimney. Installed new stainless steel caps on both. Accommodated my tight time schedule and did a good job."

"They did a great job. Respectful, on-time, gave me an honest assessment of my chimney...I will be calling them again for my annual cleaning and servicing. They even took pictures of my chimney and sent them along with a service report in an email so I could have a reference."

"Called to get a quote on sweeping the chimney, and also replacing an existing cap that had fallen off. They called back quickly, but quoted a price of about $375 (after Angie's List discount) for the cleaning, and another $350 to replace the cap. Called Downeast for another quote, and they said $275 for the cleaning, and "while we're up there we'll just put the cap back on." (Downeast ended up charging just $175, because they inspected it and said it didn't need cleaning, so just charged for the visit and replacing the cap.)"

"The crew arrived on time and did a thorough job. The reason this rating isn't higher is because the crew chief had been in my house no more than 10 minutes before diagnosing what he said was a dangerous level of creosote in our chimney and recommending installation of a $1,000+ chimney liner, which his company would of course be happy to sell us. I said no, thanks. The next year I hired another service - Emener ([*** Link removed ***] - which told me that the chimney was actually in good shape and pretty clean considering how much we use the fireplace. 5 Star clearly used its promotional offer as a way to upsell an expensive add-on that I am now convinced wasn't needed. Beware of deals that look too good to be true."

"Rock Solid Chimney provided excellent service-they were on time, cleaned up after they finished, and did a very good job."

"Installation went fine until I noticed several weeks later that it was harder to keep house warm and there was significant draft by the woodstove insert. I went outside and looked at the chimney cap installed by Kevin Fredrickson and noticed it was off center of the chimney and the base of the cap was only covering 2/3rds of the opening and no insulation was placed around the liner so heat was funneling right up the chimney and outside.  I contacted Kevin and he responded within a few days and agreed to take a look.  When he arrived he didn't have the tools or ability to fix the cap due to snow so he stuffed insulation around the chimney liner from inside the house to keep the drafts down and stated he would be back in spring to fix the cap.  As of June 1, 2015 he hadn't contacted me or arrived to fix the cap so I tried to contact Kevin Fredrickson but got no response.  As of 10/9/2015  (the date of this review) Kevin had not contacted me or made any attempts to properly attach the chimney cap installed by Integrity Chimney Services LLC.

On Friday October 16, 2015 Kevin stopped by and properly attached chimney cap to chimney and corrected the issue."

"Went great. Well organized organization and work team. Worked quickly in 1 day from 8 AM to 5 pm and finished the work without need for temporary protection overnight."

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."

"Chimney work was outstanding from this company! So happy with the out come ,very professional workers& glad they got the job done as fast as they did.Thanks again J& G chimney specialists."

"Tony did a fantastic job. He arrived when he said he would. He knew just what to do to support the front entrance roof while replacing each column. He completed the installation and clean-up in about 3 hours. I definitely would hire AJF Construction for my next project."