Get matched with top concrete foundation repairers in North-greece, NY

"I had troubles getting my generator fixed in the past with another company. They were able to repair it and it is working great. He didn't act like he knew it all. He took his time and made sure it was repaired properly and he stayed until he was confident with the repair. Their price was reasonable. I was very pleased with them."

"The project: Frank's Basement Systems installed new drain tile around about 75% of my basement. They also added their BrightWall in a few areas. Pros: First of all, the project was completed, and I'm very pleased to say that the drain tile seems to be doing it's job. When it rains I'm not seeing any water in the formerly-problematic corner of the basement, so that's a big success. I'll add that our salesperson Ray was an absolute all-star to work with. He did not try to upsell us, and he stayed in communication after the job to make sure we were satisfied. He really made us feel like he wanted what was best for us and our home, and we tremendously appreciated that. Cons: The whole crew called out on the second day what was supposed to be a two-day job, so it ended up taking much longer than we hoped. That second day was a Friday, so we were stuck with the basement a mess over the weekend and into the next week, which was tough. The drain tile had to go under the stairs to the basement and those stairs were absolutely demolished and had to be replaced. They told me while they were on-site that it was going to be my responsibility to replace them which left me without the bottom three stairs to my basement for a couple of weeks, but ultimately they connected me with a contractor who put new stairs in for us. During the job they accidentally caused a leak in one of my steam pipes, but they also helped me find a company that would replace that as well. Lastly, they left the basement a dusty mess. In fact, we still have to wear specific shoes into the basement because even after vacuuming and mopping a few times, it is still so dusty, and that dust gets tracked to the rest of our house if we leave our "basement shoes" on and go anywhere else. Overall: Frank's gave us a good price and, again, we sincerely appreciated Ray's guidance before and after the job. The most important thing is that the drain tile is working, so despite a few challenges we are satisfied with the outcome. We will be calling Ray back in a couple of years when we need to do the rest of the basement...hopefully some of the dust will be gone by then!!"

"There was some issues that I had to address with the individual. There was definitely room for improvement but he was above average. Things that could be improved was maybe time management. It took longer than I think he expected. He may have been good at what he did but he was a terrible businessman. The paperwork was just, I guess that is the part of doing it all. Just the paperwork. The business part of it, I don't think he was trying to cheat me or anything like that. He just did not seem to know what he was doing. I had to kinda guide him through the paperwork. After the fact, he was too casual with it but part of that is my fault. I should have demanded more specific in the contract, he was too general in the contract. There was too much room for play, for a lack of a better expression. That bothered me as we were doing it. He should have been more specific for all parties involved for protection. When you are talking thousands of dollars from my perspective as a customer"

"Excellent workmanship, pleasant to work with! Price quoted was the price paid!"

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"It went very well and they do a great job."

"Some of the negative problems a mess was left big chuncks of concrete under my furniture some stuff wasn't covered properly. Something very sentimental to me got broke i got told 'm sorry that happened they were told to becareful due to breakable items. They offered to come back & clean up all the mess that was left & fix some other issues. The two guys who came back for my concerns were very nice & respectful & addressed & fixed the issues. The installation team was very friendly as well but was the ones that left the mess & broke a item of mine I've had for 10 yrs. So very heart broke over that. Now just waiting to see how my basement holds up when it rains heavey or for days at a time."

"It went great, they got the job done sooner than I expected."

"The workmen showed up on time and were very professional and did excellent work. My only issue was how long it took to get the work scheduled, despite that I would use JEC again and would certainly recommend them."

"Great customer service. Great prices. Worth every penny. Thank you Below Dry for a dry basement. I would recommend John and his company to all of my friends, family, and co-workers. I have never been so satisfied with a contractor and his work."