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"Mike was fantasric. He came at night to assess our central AC which wasn't working (we moved to the house in winter so we never used it ). I was getting a hip replacement the next day and needed the house to be cool. Mike knew what to do and got the system working. He did not want to leave me in a humid hot house during my recovery. Great guy. Highly recommended. He also does electrical work and more.. thanks, Mike!"

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"My central AC unit has been broken for several years. intermittently working during hot summers. I've had several HVAC companies come to diagnose and all of them told me different things: replace the whole system, new lines, etc. potentially costing tens of thousands of dollars. So I decided to troubleshoot by myself and pinpointed the issue: the filter dryer needed to be replaced. No company wanted to do this small job. I called Emerald HVAC and told them about my issue, they sent in José, who diagnosed the issue to be what I said. He replaced the filter dryer and the AC unit works perfectly now after several years! In short, Emerald HVAC will be my first choice for any HVAC work in the future. They are honest, professional, and reasonably priced. I recommend them without reservation!"

"Prompt, affordable and great customer service. Will use them exclusively going forward. Zero hesitation in recommending Ben and his team. Theyâ re great at what they do and a pleasure to work with."

"I recently worked with Trust1 Services and the experience was fantastic. A technician came to my home and informed me that my system was outdated and broken. They provided me with options to either repair or replace it, but without any pressure. We decided to go with the replacement as it was the more economical choice in the long run. During the process, the owner, Anthony, stopped by to check on the job and express his gratitude for our business. He even brought pizza from Town Spa after learning that it was my favorite place. Anthony shared some stories about how he got started in the business, making the entire experience even more enjoyable. This was hands down the best experience we have ever had with a contractor. The work was exceptional, and the overall experience was amazing. Anthony truly impressed us."

"Fast and very professional!"

"The first HVAC contractor (a national chain) I had in to look at my central A/C diagnosed the air handler's fan blowing backwards as a result of a lightning strike scrambling the circuitry. (I told them about the lightning strike in the interest of full disclosure.) This other contractor said it likely needed a new fan but because of the strike they would not repair it. Instead, they would only replace the entire air handler...to the tune of $5700. We were prepared to suffer through the imminent heat wave and fork over the big bucks, but I wanted to get at least one other quote. I had found B&M on HomeAdvisor and requested an appt for a quote. HomeAdvisor wound up canceling the appt because they hadn't heard back from B&M. I decided to call directly. I talked to Paul M and he said they were so busy and couldn't commit to the HomeAdvisor appt time but that they would squeeze me in. I was expecting only a quote, but they didn't give up and wound up fixing it on the spot. It's been working like a champ through the heat wave, and it only cost me $217. Paul even followed up a few days later to ask how it was performing. I highly recommend B&M."

"great experience! All options considered. Will use in furure"