Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in North Myrtle Beach, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Highly recommend Mount Valley Foundation. Had to have 20 helical piers installed due to foundation issues at my Dad's house. Everyone from office staff, assessment, and team (Kenny, Blake and Thomas) working at the house were knowledgeable and professional. They did an outstanding job. They explained what they were doing and answered any questions I had."

"After speaking on the phone with this company I decided to wait for the testing."

"Overall the tech was professional in all aspects. My only recommendation to ask a lot of questions. My belief is Strand Termite does not want to sell you preventative maintenance - they want to sell you a complete system"

"We have a contract with them. They come out every 3 months and check out the termite traps. With price, I don't have anyone to compare then with. They always call before they come."

"Everything was completed on time and in a professional manner."

"Chelsea and T have been involved in 2 past projects in our house (a technology nook build and a mantle/fireplace/hearth build). The work is clean and precise. So clean and precise that they are redoing the kitchen and pantry currently. Chelseas virtual mock ups and ideas really helped direct us in what WE wanted. The kitchen/pantry isnt completed yet, but they knocked the first two projects out of the park by making the design flow with the existing surroundings to be eye popping, but look original as well. Im sure the kitchen/pantry will have the same result. I trust them."

"A great job! The salesman as well as the supervisor were articulate and responsive to all my questions. They had to construct one wall to completely enclose the space, and they also lined all the inside brick supporting pillars. They had to remove all the old insulation between rafters of our first floor. They also rebuilt and insulated the doorway to get under the house. It was a first-class job and I was very pleased."

"They were very thorough and I was happy with their work."