Get matched with top walk in tub installers and replacers in North Reading, MA

"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"The installation of the walk-in shower was done in a very timely and professional manner."

"We were looking to replace a tub and fix a leak in our old house. Jeff came and inspected and gave us a very reasonable estimate. They replaced the tub and the tile contractors were great. We then thought we'd just throw in a change of toilet and that then revealed a serious flooring problem. We ended up remodeling the small bathroom and Jeff did a great job. He is honest and wants to make the customer happy."

"We hired John and his crew to refresh/remodel a kitchen and bathroom in our rental unit. Realistic estimates were provided and when unforeseen issues were discovered, sensible solutions were offered. The crew was superb from day one demolition through the final touches at the end of each project. The quality of workmanship was excellent. Details were not an afterthought; they truly put care and skill into the whole project."

"Joe's crew converted storage closet in the living room into work from home nook with built in shelves. Additionally, we had them relocate electrical from cans lights and install ceiling fans. Given we had rental tenants moving out and new tenants moving in, he responded quickly to the project. Only after a couple of days, the work was completed! He truly cares about his customers and is a professional in his work."

"Excellent! Liam is a quality craftsman. If you want someone who is professional, polite, and has an eye for detail then hire him. Liam not only picked out a quality door, but hung it to perfection. From the start, he was in touch with me via text. He sent me a photo of the door before ordering. He said it would take about 10 days to come in. He contacted me when the door was in and set up a date for install. He arrived 15 minutes early! , but didn’t ring my doorbell till 7am. He built a new door casing and installed a beautiful oak sill. He installed the door and provided plastic on the outside to protect it from the coming rain. ( not all contractors would do that) He cleaned up after the job and sent me a text to let me know the job was done. ( I was working in my office in the house). Liam is an A+ contractor. He does everything right from start to finish. He is exceptional and has a fair price. I will definitely hire him again for any future house projects, and you should too!"

"Humberto is the best! He and his crew are reliable, careful, knowledgeable, and professional. They always clean up afterwards and are careful not to get paint chips (from power washing) or paint drips in the soil of my garden. I've hired him twice to paint the outside of my half of a duplex. My neighbor in the other half went in with me this time. A third neighbor who saw the work decided to have their freestanding house painted as well. A beautiful job all around. Humberto is also honest and forthright about the costs and doesn't go over."

"We acquired a condominium on the 2nd floor of a 2 family house in Arlington. MA. The existing hardwood floors were beyond repair and we wanted to add a 2nd bathroom. In addition we wanted to integrate the existing sun porch into the living room to more than recover the area lost to the new bathroom, and install central A/C. We had estimates from three other contractors before we met with Pedro from Crystal Renovations. His pricing was very competitive relative to the other contractors, but that was mostly due to the others trying to add work that we didn't want or need. Pedro listened to what we wanted and worked with us to accomplish it. From the very beginning of the project until the end Pedro was always responsive and answered, emails, texts, and phone messages in a very timely fashion. He and his crew and subs were a pleasure to work with and any issues that arose were dealt with in a calm and professional manner. Before and during the project Pedro made several design suggestions such as recessed lighting on the sun porch, shower stall light, and new bath layout that definitely improved on our original thoughts. In the end the project came in on time and with a very small increase to the original estimate despite some challenges he and his crew had to work through. The best part, though, is the absolute impeccable quality of the finished product. We highly recommend Pedro and Crystal Renovations and plan to use them again in the near future."

"We had the need to renovate/remodel our Master Bathroom, 1st floor bathroom, and our kitchen. We started interviewing prospective contractors, which in its own is a challenging experience. Some people acted like they wanted the job, others postponed appointments or cancelled all together. Bob Ayotte came to our home, sat down with my wife and I and listened to what we wanted, or at least what we thought we wanted at that point. He offered some ideas and concepts, but deferred to our vision. He took the time to visit each room, the spaces below them, the spaces above them, the wiring, the plumbing, the ventilation, etc. with an attention to detail. He asked lots of questions, took in my answers and my wife’s answers, which at times opened our eyes because our answers didn’t always match. There was never a sales approach, just a consultative approach. By the time he left, I said to my wife, “If his price is in the ballpark, and his communication and follow up on the proposal is professional, we have found our contractor.” Indeed, the price was in the right range, and the communication and follow up could not have been more professional. Bob delivered everything when he said that he would. He took the time to walk us through the proposal and answer a great number of questions. We came to agreement and decided to move forward. My experience with people who own their own companies is that I run into many people who are either “artists”: people who gifted in their craft who fail at running the business aspect including communication, or “business people” who are great at running the business, but fail at the art of their craft. Bob was so good at the business aspect, that I legitimately worried about his ability to deliver on the art. If you share that concern, or my view on artists vs business people, let me assure you that Bob is both. We tackled the master bath first, as a separate project. Everything went exactly according to schedule. We met with Bob’s tile subcontractor, Brian at Nashua Tile Center. We picked out what we wanted, and awaited his estimate. My wife chose some very nice tile, and we ended up $900 over our expected budget…$900 over Bob’s original estimate. Over the course of the remainder of the projects, this would be the only cost over-run which was not due to us adding some new scope of work, like deciding on a bench for the shower, or for a glass shower door instead of the original shower curtain concept. We more than made up for that budget over-run in credits that came back to us in other areas, including being under budget on tile for our kitchen and 1st floor bath (which of course, allowed us to add more scope to the job anyhow). All in all, aside for things that we CHOSE to add to the project, we were roughly $200 over budget for all three rooms: Master Bath, 1st Floor Bath, and Kitchen combined! The Master Bath Project from start to end took 4 weeks, just as Bob had outlined for us. It was delivered on time, and within budget. Further, his sub-contractors for tile, electrical, plumbing, plaster, painting and floor refinishing treated our home with great respect throughout the process, always taking time to prepare the area for work, protect our floors, take precautions to control dirt and dust, and to clean up every day when the work was done. Bob’s crew of himself, Mike, and Austin were friendly, knowledgeable, and hard working. I worked from home throughout the entire project, so I saw first-hand how they went about their business each day. The finished product, our Master Bath, is amazing. Friends who have seen it say that it looks like something they would find in a spa. The work was fantastic. All permits and inspections were handled by Bob and team, and they were flawless. We were excited to move on to the kitchen and first floor bath. A friend of mine had helped me with my kitchen cabinets, so they were supplied independently. Everything else went according to plan. As I stated above, the same crew from Ayotte Home Improvements, and the same sub-contractors came in, treated my home and my family with great respect, and delivered the job on budget, and on time. Bob went out of his way on several occasions to help me out with items that came up where he could either save me some money on something, save me time on something, or just help me to move a fridge, or remove a fridge, just a bunch of items that he really didn’t have to do, but he did because I believe he is just genuinely a nice guy who wants happy customers and successful projects. Toward the end of the kitchen and bath project, it became evident that we would be foolish to not extend our new colors and woodwork into our dining room and living room. Bob just rolled with the changes, managed his sub-contractors and adjusted accordingly as we added scope (and cost). He was incredibly patient with us. Throughout the entire process, the professionalism and communication never waned. Bob and I exchanged emails and text messages on a regular basis. The artist and the business person never conflicted. The project plan was accurate each week. The payments and dollars owed were always correct. This project went so well, we have Bob and his team back to add a two car garage and mud room now."

"They were hired to replace some siding on the side of our house and repair the baseboards/shelving in our sunroom. They did an amazing job and even added in painting the room on top of what they were already doing."