Get matched with top in North Wales, PA

"The technician knew just what to do to open the clogged drain in our old home, including opening the pipe in the basement to properly snake the lower part of the pipe.
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"Amazing customer service from initial contact to completion of job. Excellent quality of work. Would hire again for any plumbing project large or small."

"It went great. The company is very professional both on the phone, and in person. They provide quality work. Bottom line - you get what you pay for. In this case though, I felt the cost was unreasonably high. I should have asked for an estimate over the phone when I made the appointment and I will do so in the future as they are very upfront with pricing. It was my decision to choose to go ahead with the work once the serviceman gave me the cost; he was there with all the parts and the time to install, so I agreed. I could never have guessed it would cost $600 to install a $200 toilet. We had two toilets installed, plus two shower heads/faucets. When I expressed my surprise at the cost, the serviceman threw in some shut off valves to ease my pain, but overall, I still cannot believe I paid $3000 for this job."

"Tracy, who owns Handyman at Your Command, sent a handyman to fix a toilet, ceiling light, dishwasher, and disposal. He was talented, knowledgeable and fast. And Tracy was a delight. I will use her again and again!"

"Paul cleaned ac ducts, inspected ac unit, made repairs. Also made offer for replacement of unit when needed. Explained all work and price was good. Recommended his service to family and friends."

"Had a leaky pipe in the kitchen sink, as well as a couple of other potential issues. Got three estimates, and Super Rooter was in line with the others. But I chose them because the owner's son, Frank (I believe that's his name . . . they were here in July, so obviously this is a delayed review), was patient in answering all of my myriad questions and I appreciated that. He came back to do the job at the kitchen sink, and he did it well. Ultimately, I didn't need to address either of the other two things I had initially got estimates for (though I might have to with one of them . . . my fingers are crossed). I give them a "B" on price because I can't accurately gauge the market price for the service that was rendered, but since Super Rooter was in line with the others I'll give them a positive grade. And I give them a "B" on responsiveness because after Frank went back to the office with marching orders to have them follow up to set up a service call, I never heard from them. And so, several days later, I was surprised when Frank rang my doorbell with tools in hand. This is a family-run business, and evidently the mother and/or sister responsible for making appointments fumbled the assignment because they never called me. It’s a good thing I work from home and was around. I probably should give them a “C” for that, but Frank helped them gain the “B” when he called to say he’d be late before arriving to give the initial estimate. Regardless, I won’t hesitate to call Super Rooter if and when the next plumbing issue arises."

"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."

"Was in a jam, had new countertops installed and didn’t plan as I was supposed to. Pat was able to install dish washer, faucet and garbage disposal within a few hours of initial phone call to make my life easier! One of the hardest working, honest people I know!!!"

"There was a birds nest in the vent. He removed it. Also replaced heating elements. Very good price. Prompt and professional. I would highly recommend."

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I had a small leak under my kitchen sink which could have turned into a larger issue. I'm glad that he was able to identify that the new garbage disposal was installed too loose and that a screw had fallen out during its use. If I waited longer I could have ended up breaking it and spending a lot more money having it fixed.

 

Overall the job was done timely he was on-time and even came out on a Sat morning before 8am.

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