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"Based on a friend's recommendation, we added Beantown Home Improvement to our list of potential roof and gutter replacement providers. We were impressed with Eli's thorough quote, attention to detail and competitive pricing. We ultimately hired them and Eli and Derek were very responsive and professional throughout. They kept us well informed during the whole process, which included prompt rescheduling due to a winter storm. We are apprentice of the professional, hard working and tidy crew. The roof and gutters look great ( and were immediately tested the day after installation with 60 mph winds!). We would not hesitate to recommend Beantown or hire them again."

"Waterman building was professional and did a fantastic job replacing my roof at an affordable price. Done in one day as promised and we have had no issues with wind or rain storms. Only had one snow storm and so far everything has held up great."

"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."

"We just got our roof replaced and couldn’t be happier. Saleswoman, Amy, was fantastic showing us the roof system. Not pushy at all. Then the installers came and ripped right through in half a day. Unbelievable!"

"they replaced the shingles on top of a bay window where there had been an ice dam and added underlayment. The siding on the house is pre-colored Hardie board, while doing the work two of the Hardie boards broke. They replaced the broken boards with two primed but unpainted Hardie boards . They never asked if we had more pre-colored boards in the basement. We did! I asked them to make this right by pulling off the two unpainted panels and putting in the factory painted ones - The asked for an extra 650 which seems like a lot Before the job the communication was great, lots of pictures, but they did not say Hardie board is likely to break - which would would have gotten me to point out where the spares were After the wrong boards went up they were responsive and polite but not helpful The contract that i signed said they were not responsible for painting any siding, so they were technically right but they left me on my own"

"Everything was great except cleanup. There was a misunderstanding about which shingles we wanted, but Willard made good on it. They even removed a small area where they had installed the wrong shingles and replaced them with the right shingles, all at no extra charge. The new roof looks great. The only problem was cleanup. We found a large number of nails in our yard and on our driveway, and a lot of pieces of plastic lying around."

"Very easy to contact, we discussed what was needed. Estimate was performed using aerial (satellite?) photos, and was in line with other estimates. He used Timberline shingles, and gave us a broad selection of types and colors. We arranged a date, and he communicated promptly about what was needed. Materials were delivered on Thursday and roof was completely removed and replaced in one day on Saturday. Joe was there all day, and helped install the trickiest portion of the roof. He took videos so we could see the work, including wood replacement where needed and inspect the final job. Cleanup was excellent."

"FRS Roofing won the bid to fix the main slate roof and the 4 rubber porch roofs on my home. Chris from FRS provided the winning estimate after taking a meticulous inspection of the roofs which included identifying the number of slates needed to restore the main roof. He also explained why the rubber roofs installed by a local contractor 20 years ago had prematurely failed. The FRS work crews assigned to our project were all skilled and knowledgeable of their craft. Every crew member possessed a good demeanor and showed respect for our property. Once started, the job was completed without delay as can sometimes occur when a crew is pulled to work on another project. An unforeseen delay did occur when the chimney was being re-flashed. During the bidding process, all visible sides of the chimney appeared to be in fair shape. Once the crew could see the far side of the chimney, they discovered it was completely devoid of mortar. I was shown a photo of this miracle house of cards and immediately authorized a complete rebuild of the chimney which FRS performed at a reasonable additional cost. There were no surprises with the rubber roofs. The original fiber board underlayment which was disintegrating from water damage was replaced with a new material that is impervious to water. Also, the proper rubber was used on the edge strip to prevent it from peeling off as had happened on the old rubber roof. Overall, I am more than satisfied with the job and would not hesitate to use FRS roofing again for any property new or old!"

"I had a good experience with this company. I needed repair or replacement of some older wooden gutters to stop a persistent leak. Mark showed up as promised to evaluate and quote the needed work. Once the work started I was made aware of some additional challenges created by the roofer who previously worked on my home. All was explained and we agreed on installation of built in coated copper gutters that were formed to match the existing look of the home which was important to me. The work done by Jake, Conner and Tony Pedro was first rate. Communication was great as they worked around some challenges with the weather."

"LCT did an excellent job. They arrived right on time and had a large number of roofers--7-8 men. They worked quickly and carefully, draping the entire house and making an effort to watch out for plants (though some damage to them is inevitable). James, the salesman, recommended that we install plywood over the entire roof in order to be sure to get all the warranties on our Certainteed shingles. He showed me where they require less than a certain size maximum opening between roofing boards, and also showed me the many places in our attic where there were spaces larger than allowed. That added about $2400 to our quote, but seems like a good investment. They stripped the old roof, installed the plywood carefully over every roofing surface, shingled and cleaned up in one work day. They returned the next day to install a flat rubber roof on our porch, also very well done. While all their work was excellent, we were a bit concerned that many of the laborers traveled in the back of their vans--which had no seats or seatbelts. Nonetheless, the workers reported liking working for this company, and that they were well-treated. Luis, the owner, called us soon after to see if we were happy with the work. Nice work, LCT!"