Get matched with top fridge, freezer or ice maker repair or service pros in Novi, MI

"They scammed me out of my money have been dodging my calls did not fix anything charged me $100 and then they tried charging me even more saying that they were gonna just keep trying parts if that part did not work I do not think their licensed they came up with the website after I had already called thumbtack and made a complete about their legitimacy They know nothing and these guys will scam you out of your money and never answer the phone. They dodged me for weeks after I had paid them even just about the part ordering status because I do not t use genuine parts, but yet still are saying that I owe them even more than $100 when they did not even repair my dryer that I also hired them for at the same day. It was broken broken so if you wanna get ripped off because you are a female or an elderly person or they think you are not gonna do anything about it. By the way this address above is his home address if anyone else has gotten scammed the address above is rays home address "

"Have used this company before and have always been very satisfied with the repairs and the service technicians . Would recommend them to anyone ."

"Super helpful"

"$100. service fee. Told me what is wrong with machine. Did not receive any paperwork. Emailed back. Still waiting for the paperwork as of today. He did tell me it would be about $600 to repair and the $100 would count towards that amount."

"I went with this company and they did not disappoint. They worked within my timeframe, under short notice, and unloaded a 20 ft U-haul very quickly. I was worried about getting a very wide couch down my narrow stairs into my basement, but they just popped some doors off and back on and made it look easy. 10/10 would hire them again."

"We hired Steve to paint our living room, dining room, hallway, kitchen, and landing. He showed up on time on the date scheduled, and every day thereafter. The quality of his work was excellent. He was very conscientious and professional. Price was quite reasonable for the amount of work done. He is detail-oriented. We will definitely use Steve for any future painting projects."

"He was extremely professional and knowledgeable. I would definitely recommend this professional for cleaning vets and dryers."

"We bought a "fixer upper" in Troy in the summer of 2018 and the entire HVAC system was 20+ years old. After doing a lot of research I decided I wanted an American Standard Furnace and AC system because consumer reports rated them as the most reliable brand. Tony was one of the few contractors that offered American Standard Products. I took bids from 5 different contractors for the furnace and hot water heater. Tony came out himself to look around and give the initial bid. He was very personable and was happy to answer all my questions. And I will tell you honestly I had a lot of questions. I meticulously researched Furnaces and Hot water heaters before I was ready to drop thousands of dollars. Tony emailed me back and forth 3 or 4 times answering questions before I finally awarded Custom Temperature Control the contract. Installation of the furnace and hot water heater was mostly problem free. I do give honest reviews so I will say there was one issue. When I brought this up to Tony, he came out himself the next morning to rectify it. 6 months later summer was approaching and it was time for a new AC system. Once again I did a lot research and took bids for several contractors. Once again Tony came out for more than an hour and went over my questions with me. Once gain he followed that with about 3 or 4 email exchanges providing answers to my detailed questions. And once again he was the lowest bid… by far. For an identical set of AC coils and compressor his bid was between $400 and $1,000 less than the other contractors. The other contractors had quality reviews on Angie’s list as well, but not as many total reviews as Tony. He also included a new a line, something the other contractors wanted to charge me additional money for (or use the old line which I read was not a safe bet). Installation of the AC system went smoothly. It’s clear to me Tony beats out his competitors on price, customer service, and customer satisfaction. One other thing that I like about Tony is that he offers multiple HVAC brands. Most places only offer 1 brand. Tony offers as many as 5 if I recall correctly. To me this says he puts the customer first because he is willing to offer a variety of choices instead of pushing one brand. I would recommend Custom Temperature Control to all my friends and family."

"Had an issue with our washing machine not draining. Problem was a bad lid switch. Dean from LOPHC was professional, courteous, and responsive and diagnosed and made the repair quickly. Price was completely reasonable. Definitely recommended and will use again in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"