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"Well, the work was not complete. The customer service was just terrible. I made phone calls for almost 30 days to get a hold of somebody, and only after I sent an email that somebody respond. They sent somebody out who had to come back twice. Then they sent me a bill to finish a job that they had told me would be done in the first place. I paid them $18, 000 and my basement is still taking on water. Their system also created a flood in the back of my yard that I need them to look into and tell me what is this about. The work was absolutely terrible. they did not solve any of my problems. They just took my money and hid from me until this day. They still will not call me back. I am very dissapointed and, I feel like I have been robbed. They tried to get me to leave a review before was even started. I am happy I did not do that. I hope that this issue is resolved at some point. "

"I am very disappointed with The Foundation Specialist. Their price quote was more than double that of a competitor, which raised concerns from the start. I canceled the contract within the 72-hour period as allowed under the Federal cooling-off rule, yet more than 10 days later they have failed to refund my $5,500 deposit. I have called multiple times and was repeatedly told that the sales manager would contact me, but no one has followed up. This lack of professionalism and failure to honor a lawful cancellation is unacceptable. Based on my experience, I cannot recommend this company to anyone."