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"Installed 9 windows total and 3 sliding glass doors. Not a single problem after the install. It's been 2 years now since the install. On the day of installation, everything was thoroughly explained before they got started. They were happy to take down all of the blinds and curtains for me. They also moved the furniture out of the way which is something they usually don't do, but they did it since I was unable to have it done prior to the appointment. They walked me through everything after the install and made sure I was satisfied. From the day of signing to the day of install was less than 4 weeks. They had the windows within 21 days of placing the order and got me on their schedule the same week of delivery. I did meet with 3 other companies. I noticed that everyone tried to sell me a window and the ratings on the window. Windoor Retro Pros/Builtry showed me that all of the glass from the manufacturers is all coming from Cardinal Glass. They showed me it was all the same low-e 366 glass and the minor differences between the frames. They took it a step further to show me how the differences in the frames could potentially affect the application of the window to my openings being that I have a wood framed home. This helped determine which product would be best for my home and they even explained why they were ordering all of the windows with a nail fin and slightly smaller. I did not have to do any touch up paint AT ALL because I went with their expertise. Every other company told me I might have to do touch up painting and more which was fine. But I could tell that Joe was not a sales person. He was very technical and even told me that the sliding glass doors would come with 6-inch tracks instead of my existing 4-inch tracks (due to being vinyl products which were thicker) so they would have to cut into my floor and build out on the exterior. The county inspector even said himself that this was by far one of the best installs he had ever seen in his 20+ years of inspections. I WOULDN'T HIRE ANY OTHER COMPANY. Windoor Retro Pros/Builtry were the second lowest bid out of 4 total bids we received. But even if they were the highest, we were set on hiring them. Listen to these guys. They are not sales people. These are real experts and they will treat you fairly. Also learned that Joe serves as their leader and he is a Christian. I don't really care for religion in business but his character was admirable and it just made things much easier throughout our communication. These guys are the best and sorry for such a long review but they deserve a much longer one!"

"Very poor workmanship would not recommend these guys at all "

"Anthony, Robbie and Paul fid a great job on my pool enclosure rescreen. They are highly experienced. I am glad to ve found them."

"One window had bad wood around the frame. When we mentioned it to the contractor it wasn't addressed, and they installed the new window anyway. In Addition, on the same window the lower left corner of the window frame is loose and needs nailed back in."

"This experience was great. The Sales Rep, The Installer and the Owner are all top notch. Nancy, the sales rep explained everything and showed us the windows. She told us the time frame and kept us informed every step of the way. Mario, the installer, was quick and efficient. He showed up on time and completed the job exactly as explained to us. We highly recommend this company."

"Direct Remodels is a very professional company. Work was outstanding. I would recommend them to anyone. Elijah was more than helpful. The windows operate very easily and are efficient"

"It is so hard to actually explain how happy we are with this new front entryway project. From start to finish, everything was handled in a timely and professional manner. Very good communication. The crew that showed up to do the work were polite and extremely professional. They kept us up to date on anything that they were doing and asked for our input when needed. Could not be happier with everything dealing with C. Musick Construction on this project. Highly recommend"

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."