Get matched with top sump pump repair or replacers in Ocean Springs, MS

"Very professional and knowledgeable of the repair work. Extremely prompt and efficient."

"Sometimes, when a big-ticket item needs to be purchased for your home, there’s a fear of hiring the wrong people for the job. That was not the case with AFS. My salesperson, Brian, didn’t talk over my head. He’s a good ol' boy and a real one at that, which means a lot to me. He explained everything in layman's terms, which I appreciated since I don’t know much about houses or repairs. This is my first home, and I’m 40 years old. When my floors started to show moisture, swell, and buckle, I was completely lost. Brian explained the science behind everything clearly. He didn’t talk down to me, try to oversell, scare, or pressure me. With over 15 years of experience as a salesperson myself, I can tell the difference. Brian didn’t sell me; he gave me options, asked questions, provided information, and allowed me to make a decision on my own time. He was courteous, punctual, and professional. Secondly, the installation process was fantastic. My installers—Josh, Lewis, and Cameron—were excellent. They showed me everything and explained each step. They were courteous and spoke to me with respect. I really love this company and will recommend their business to everyone I meet. I feel to the need to let anyone who reads this post know. The customer service that AFS provided was on par with Costco and Chick-fil-A. If you have ever been to these places, you know the feeling like the person your speaking to actually cares about your needs that is this company. With that being said it is my opinion that the top three companies with the best customer service are as followed AFS, Costco and Chick-fil-A they are in A League of Their Own. Nobody else comes close. Semper Fi gentlemen Cpl Schuyler D Powell USMC 6092 A/F mechanic"

"We needed an old inground pool collapsed, removed, filled in and finished. Tyler did a great job, fair pricing and easy to work with. Job was completed."

"Water heater was replaced. The company explained everything and let me know the cost upfront. All was done professionally, the technician was knowledgable . They cleaned after themselves. Very polite people with a new and super clean truck and trailer."

"Came out day after making an appointment. Lucas was quick, professional, friendly. He took care of the problem immediately."

"Fast, excellent service/repair, stellar workers. Would do business with again."

"My girlfriend called while I was at work and said that there was a drainage back up that was flooding the floor in our downstairs bathroom. I immediately called Burnett and Son who had recently did some unrelated work on my water heater. They immediately came out to my place and started work on the overflowing drain. They stayed from 4 PM until 2 AM and came back the next day and got everything completely repaired. I was stressing about what the bill could possibly be but I can say that it was very reasonable compared to the amount of time and work they put in and getting the job done. Once again, they have shown me that they are not like most contractors. They answer the call, they return your phone calls, they show up on time, they did not mess up the house, while doing repairs and their professionalism was way above board. I will definitely hire these people again for their honesty, communication, and professionalism. I would also like to add that this father Is teaching his son the right way to do business and both are an asset to this community."

"Usually when you hire someone to do a job like fix a faucet or do any plumbing and you don't know him, you pray that he's good and even personable. Well, don't worry, Jason West is the best. He is not only nice, but goes to work and finishes it as fast as he can. He is professional and his prices aren't inflated like some other plumbers tend to do. He also takes the time to explain why or what the problem is or was. If I have anymore plumbing to do in the future, I would not hesitate in the least to call Jason in to do it. I am also so glad that I just happened to find HomeAdvisor on the internet. Express Service Plumbing is the place to go."

"When they gave us the estimate, we gave them the initial deposit of $2,500. At our bank, Brian put his name above the name of the company name in different colored ink on the check. This threw up a red flag at the bank. They called us about it, telling us it would not go through. He then told us about not being able to cash it at the bank, and we wrote another for the same amount directly to Brian, thinking our bank still had the check. He told us later that he had given the first check to his brother, Andy, who cashed it immediately at another bank, so they ended up having the initial deposit and the second of three checks before they even started the job! Aside from that, they were very diligent, working almost non-stop on the replumbing project. During this period, they also asked us for a draw because of vehicle troubles, which were evident, and we gave them $100, for which they gave us a receipt. On the third day, they discovered a plaster wall that was unknown to us. They emailed us saying they could not go on without an adjustment in price ($1,000 more plus an agreement that we let them do a kitchen sink re-route to the city main sewer for $4,400. We felt that the increase was reasonable. We agreed to pay it and signed the contract for the re-route. All during this time, we had to stay in a hotel but tried to be there but out of their way when needed. During the re-route drain portion, I noted to Andy that a ceiling fan in a back bedroom was spraying water when turned on and all light bulbs placed in that fan buzzed and shorted out. He quickly offered to replace the fan, which he did that night. Earlier that day, I had to use my Shop-Vac to clean up some sheetrock dust and found soaked insulation filling the inside. I didn't tell him that day what I found, because I didn't make the connection between the two until later. He also told me that the p-trap in the guest bathroom was leaking, and he put a new p-trap on. I then told him about a kitchen sink drainage pipe that was now leaking and that we couldn't turn the dishwasher on. He performed additional work on those, and they appeared to work properly. A day after I gave him the check for the re-route, I noticed that the same p-trap in the guest bedroom was leaking, the kitchen drain was still leaking, a pipe was sticking through the wall into the entryway and a spigot on the front of the house was very wobbly and felt I couldn't put any pressure to turn it off or on. The day after that, the 4th or 5th day, I called and messaged Andy about a callback to address the problems that still needed fixing. It took a day before I got a response from him where he first said he and Brian were no longer in business together, but promised that we were "FIRST ON THE LIST" on the 21st to fix those problems. He never showed up. He ignored all phone calls and messages and has up to the date of this complaint. I then messaged Brian about coming back and fixing the items and he initially that he would but since then he has ignored all messages. I've since replaced the p-trap in the guest bedroom at my own expense, in order to get the house back together and functioning. I also had to purchase an additional $200 in materials and tools to rebuild the entryway wall where it was torn out on two sides to route pipes for the outside back spigot. I've made repeated attempts to reach both of them, both on phone and text messages, all being ignored."

"Very professional. Does excellent work . Pays attention to every detail. I would recommend Robinson plumbing for any of your plumbing needs"