Get matched with top fridge, freezer or ice maker repair or service pros in Ochopee, FL

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

We are a locally owned and operated company, that values honesty and integrity, and treats your home as if it were our own. We offer a variety of services, that are customized to each individual project. You will find us to be competitively priced, paying close attention to the details of each, and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We have ordered several replacement parts for various appliances (dishwasher, refrigerator, washer) and everything has always been satisfactory.  Website shows videos on how to install certain parts and also include a diagram of your appliance.  Fast shipping.  Very helpful! <br />"

"The dryer works better since it was serviced.  Area left clean."

"I found the part easily and then there was a how to video link which made the repair easy peasy."

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"This appears to be a father-son operation, and I had dealings with both the father and the son.  The father (Carlos, Sr.) came to repair our inoperable, outdoor, tankless water heater.  I had a great experience with this company, and I wholeheartedly endorse them for repairs and installations.   I wish that I had called them first.  I made the mistake of calling a plumber at first, and that was a complete waste of $100.  The plumber came, unplugged the tankless water heater, took off the cover, and then asked "me" if I knew where the reset button was?  Honestly.   At that point, I politely told the plumber to leave.   <br /> I can't say enough good things about this business.  The son ("Carlos, Jr.") took my call immediately and spent time describing their service, various prices, and my options.  I had the option of either replacing my 7 year old water heater or taking a chance to see if it could be cleaned and repaired with no guarantee that it could be fixed.  The cost of a new unit would be $1,000 plus about $350 for installation.  The cost of a repair would be a minimum of $130 for diagnostic labor and probably $180 for decalcification.  I had no idea that tankless water heaters should be decalcified every one to three years.    <br /> I rolled the dice and opted for a diagnosis and possible repair.   Carlos, Sr. was prompt, courteous, and professional.  After cleaning the unit, he determined that the igniter was broken and needed a new part.  The part was shipped overnight and arrived on Saturday morning. To his credit, Carlos Sr. came out to our house on a Saturday morning to complete the repair.  Ahhh.  Hot water.  No more cold showers.   <br /> My only suggestion to Carlos is that they consider maintaining an inventory of parts without having to order directly from the factory, but I understand if these are complex pieces of machinery and may be cost prohibitive.   The broken part for my heater was $45 and the shipping charge (overnight with Saturday delivery) was $74.   <br /> All in all, I strongly recommend this company, and I hope that Carlos, Sr. continues to make repairs for many years to come.  I will definitely plan on calling this company again with any future problems or new installation of a tankless water heater. <br />"

"I got the parts I ordered, they were packaged very well and Ashley was an absolute gem to deal with. I had an issue with my parts I received and she jumped right on the matter and resolved it immediately. I am completely happy with this company and will definitely use them again for any parts needed on any of my appliances. Completely professional, courteous and thorough!"

"<p>Unfortunately, I have to update my original review due to some issues with the product after the first large rainstorm.  I contacted D and D immediately after the first rain to advise them the patio was leaking where the aluminum roof connected to the house. They did send someone out quickly, and they sealed the connection.  After the next rain the problem still existed.  Again, I contacted them immediately.  They sent another guy out during a rainstorm and he witnessed first hand the leaking patio.  They could not make a repair that day due to the weather, so they came back another day and again tried to fix the problem.  No such luck.  I continued to call them after each rainstorm because the patio continued to leak. I was told they were tired of sending men out.   After about 6 months of no results and my frustration, I asked for my money back and for D and D to remove the structure since they could not seem to fix the problem.  Cary, the owner, told me it was my roof leaking and not his screen patio installation.  He said he was sure it was my roof so if I could prove it wasn't my roof then he would address returning my money and removing the structure.  I called my roofer for an inspection,  since my roof is fairly new and still under warranty.   My roofer said it was their installation causing the issues.  My shingles were air tight and secure.  I sent Cary pictures my roofer took and the invoice.  He did pay my roofer for the inspection but still did not think it was D and D's problem.  He insisted that he needed to send his own roofer.  I again took additional time off to accommodate this appointment.  The roofer he sent out also said the issue was caused by the way the work to re-install the enclosure panels was done. D&D's roofer (the one they had chosen to inspect their work) informed us D&D had broken the seal by prying out the metal strip when replacing the fascia and that was causing the leakage every time it rained.  In response to this, Cary said he would pay for the proper repairs to be done to eliminate the leak. On the day before all this was finally scheduled, Cary told us he would not authorize payment for the repairs without his foreman being there witnessing what work was required to stop the leaks. While I can understand why Cary would want his foreman to see first hand what work was going to be done, it was somewhat disconcerting to find this out late in the afternoon the day before my roofer was scheduled to show up and start the work.  With this new twist, I had to miss another two hours of work as I needed to be at the house when the two contractors showed up to determine if Cary was going to be liable for the repairs.  Understand, these repairs required by the roofer were estimated to cost $1800 and I did not want any more issues with who was going to pay for the botched installation. On a positive note for D&D, the foreman had pointed out three or four areas wherein the install was done improperly and going forward, they received some very good advice .Cary did finally agree to pay my roofer to do the repairs that were needed after his (Cary's) foreman called Cary from my house (the job site) after meeting with my roofer and being shown exactly what D&D had done incorrectly on their install that was the root of the problem.</p> <p>Thru all this, it was very disappointing to me that Cary never stepped foot on my property to check the quality of his crew but instead continued to say the leaks were due to my roof being faulty.  When I suggested Cary come by and meet with us, the idea was rejected. He was not very nice and he was accusatory.  There was constant communication with Monica at D and D and she relayed all my messages and emails to Cary.  I was very patient, it took over 6 months and numerous repair efforts along with being told it was my roof and I needed to prove it wasn't.  Please note that from day 1 the patio/screen enclosure looked great!  The issue only was noticed after the first rainstorm and continued each and every time it rained.  It took<strong> 6</strong> months to get this issue resolved.    </p> <p>The initial install was "finished" the day before Easter, but it took until the first week in December, countless phone calls, many, many hours of missed work and an enormous amount of stress and frustration, but it is finally done,</p>"