A-Better Chimney
A-Better Chimney
A-Better Chimney was established in 2004 and is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
"It went awful. The masonry work look like children did it but I let that slide. The receipt had an estimate totaling $1,165 of which $750 was for the new crown and the crown seal both of which have a 10-year warranty that Toby buser wrote that on the receipt and circled it and initialed it. The product brochure has a 10-year warranty. Well the crown seal fell after 2 months it splits apart and peels up towards the sky all cracked apart. He came promptly and put a new one along said he'd never had a problem like that before. Well it happened again this time he wasn't nice about 3 months later he used the GD and f word with me on the phone and said why don't I refund your money and you get someone else out there. I said fine but instead he came and chose to do a job that's obviously going to fail again because something's not right. Well it did fell again and it took him forever to come out I thought he was going to try something different but he did the same old thing with the crown seal and his felled again 2 months ago and it's all cracked and putting up towards the sky and he won't even communicate I sent him a picture as I have in the past and a text his text was"do what you have to do". well I wonder what happened to that warranty from this professional guy but he certainly not going to honor it. I had guys from another chimney come out and they used the same product but the problem is he did not put a new crown or rebuild my crown he just put crown seal over the old crown and that's the problem and he charged me $750 to put a new crown on and crown seal so what a rip off a better chimney should be a worse chimney"
Wesley H on December 2020
A-Better Chimney was established in 2004 and is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
"It went awful. The masonry work look like children did it but I let that slide. The receipt had an estimate totaling $1,165 of which $750 was for the new crown and the crown seal both of which have a 10-year warranty that Toby buser wrote that on the receipt and circled it and initialed it. The product brochure has a 10-year warranty. Well the crown seal fell after 2 months it splits apart and peels up towards the sky all cracked apart. He came promptly and put a new one along said he'd never had a problem like that before. Well it happened again this time he wasn't nice about 3 months later he used the GD and f word with me on the phone and said why don't I refund your money and you get someone else out there. I said fine but instead he came and chose to do a job that's obviously going to fail again because something's not right. Well it did fell again and it took him forever to come out I thought he was going to try something different but he did the same old thing with the crown seal and his felled again 2 months ago and it's all cracked and putting up towards the sky and he won't even communicate I sent him a picture as I have in the past and a text his text was"do what you have to do". well I wonder what happened to that warranty from this professional guy but he certainly not going to honor it. I had guys from another chimney come out and they used the same product but the problem is he did not put a new crown or rebuild my crown he just put crown seal over the old crown and that's the problem and he charged me $750 to put a new crown on and crown seal so what a rip off a better chimney should be a worse chimney"
Wesley H on December 2020













