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"Very easy to work with Roger"

"My husband and I have built multiple homes over the years for our growing family. Andy Gruhn was by far the most high quality excellent homebuilder on every level. I truly cannot rave enough or even express my gratitude for the amazing Home They built us!!!! From start to finish, they went way above and beyond, they were quality in details that as a new homebuilder, you donâ t think of until, after the fact, sometimes years, after the fact, I still marvel at the things they thought of for us, that we didnâ t even ask for, that they provided for us to be sure our large family of small children would be taken care of and comfortable for years to come. at the time we were on a very tight budget and they were more than generous. I am beyond grateful to have worked with him and for the quality home they built for our family. They couldâ ve cut corners to save money and make a better profit but instead they just gave us a better home Now that Iâ ve worked with a new builder, Iâ m even more surprised at everything that was included in our home. Heâ s just a standup good community building person that stands by his words and means what he says. When we move back to Washington state Iâ m hoping to build with him again hands-down, I truly canâ t express my gratitude. Andy doesnâ t just build homes he builds communities."

"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"Very professional and efficient. We had a great experience!"

"They did a good job working through unforseen difficulties. We are very pleased with the final project."

"They suck."

"Great work and easy to work with!"

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"Overall results were great. Extremely happy with the end results of the project. Stairs demo, landing flooring replacement, guest bath complete remodel. Andy is very meticulous about how things come out, which reflects the pride he takes in his work. Would definitely recommend."

"We worked with Carlisle on a large remodel of our home, and can't recommend them enough. The entire team was extremely professional and went above and beyond to make sure every detail was taken care of! As in most home remodels, there were some ''surprises" we discovered along the way, and they were so helpful in problem-solving, giving options that helped us minimize the impact on the budget while keeping true to the end product. We are so happy we went with Carlisle and found them to be trustworthy, knowledgeable, and communicative every step of the way."