Get matched with top window repair pros in Olympia, WA

"So far so good"

"The home owner had very disappointing experience with FullTime Contractor (owner Jason Olinger) and strongly urge homeowners to choose a different contractor. If you decide to work with Jason, exercise extreme caution: insist on written contracts, verify progress before releasing payments, and don?t rely on verbal assurances. After I posted a truthful review on the company website I was blocked from the site and my review was removed. I hope this warning helps others avoid the same problems."

"Stephan is an excellent worker and a real nice guy! Did the work fast and efficiently. Found more problems and came back and fixed that too! Prices are fair-will definitely call him for any other problems we might find!! "

"From the sales rep to measuring and installation, everything went smoothly. All staff were knowledgeable and professional, left our home clean. They do a great job of protecting the floors and surrounding area from installation debris."

"The project at xxxxx was complete last Thursday. Impressive is an understatement for Jesse and his crew. Excellent communication; excellent followthrough and project completed within estimated timeline and completed as quoted. From our original contact with MTU Services on Aug 20th, through the proposal, scheduling and actual project, MTU has provided service excellence! Thank you!!! I recommend MTU services!"

"Armando was very responsive and helpful. He guided me and also helped me with my projects. I highly recommend him and will definitely work with him in the future."

"I recognize others have had good experience with this company. Perhaps my experience was an outlier. I hired them to fix a leak over a patio door. The problem was misdiagnosed ? twice it now appears. Mistakes happen and I understand diagnosing leaks to be challenging. But responsiveness was frustratingly slow and, after half the job was completed and it became clear it was the wrong solution, they seemed to lose interest. When I gave them another chance to articulate next steps they simply didn't respond.And when I asked for a partial refund for the work never completed, they indicated their quote was only for half the job that was actually completed. I don't want to demonize their guy. He seemed like a nice fellow. But I sure hope he does better for future customers."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"From start to finish, the experience with Lake Washington Windows & Doors was amazing. Great communication throughout the whole process. This is how home improvement projects should be run. The installers, Erik and Luis, were very professional and did a great installation and clean up. Would recommend in a heartbeat."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."