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"Judd N. Was very knowledgeable and concise in his work. He provided professional work that completed a difficult install."

"Nice guys and good work installing units."

"Had a bidet installed. Worked well. No problem. I do not know if it was a coincidence or what but that night the insides fell out of my bathtub faucet. Strange coincidence."

"They showed up when expected, Did the water heater installation, and left NO mess behind. I was thoroughly impressed."

"Top Air Care was the PERFECT company to hire. They take all the care in every part of the job. From scheduling to install there was so much attention to detail I felt in great hands. They picked up after themselves and even called a couple days later to make sure everything was still working properly. Will definitely keep hiring them and I recommend you do too!"

"I have had Serranos heating and cooling at my house multiple times from central ac work to gas heat with everything from service to repair. The owner and employees are very courteous, informative and well put together. I always know more about my systems when they leave and their pricing is always very fair even though I am pretty far out. I would highly suggest using these guys and when I am ready for a new system install you better believe I am going to be giving them a call! 10/10 service. These guys are the real deal!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Juan & Alfred took the time to explain the process/step to use the took extra care to protect furniture & wall congress they very us complementary spot cleaned & bootres."

"MY AC was out for three weeks and the company that the warranty company assigned me to did not know what they were doing. They wanted unsafe modifications made to my attic to get the unit in. After unbelievable frustration I was able to get the warranty company to switch me over to Armer. Within one week they installed my new system. No modifications were needed. They were all nice and communication was great. The two young men that installed did a great job and a month later, I have AC running. Thank you for coming in and making this happen!"

"Rick did an awesome job installing this new sink and faucet. Such an upgrade over the old one. It's now been several weeks and no leeks or any issues at all. Price was very fair. Highly recommended!"