Get matched with top foundation drainage installers and replacers in Orange, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."

"Vincent knows the cement business. I learned a lot from him. He replaced old cement floor and driveway. He works hard for his customers even weekends when circumstances dictate. I plan to hire him again to install patio stone when I choose the material and design."

"Budget Dry installed a sump pump about 6 hears ago. They have serviced the pump and batteries once a year. We already had drainage pipes in our basement and an inexpensive sump pump. After one of the hurricanes, they extended the drainage to other parts of the basement including near the furnace. They also installed a commercial sump pump with a battery back up. Since then we have had no problems with water in the basement. They only expanded our existing pipes. Other companies gave us estimates to redo everything at a much higher cost. Other companies also included estimates to redo the entire basement. They are efficient."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

Solid Ground Solutions LLC is a BBB Accredited business with an A+ rating, proudly serving residential and commercial customers with professional excavation, grading, and land clearing services. Backed by nearly 20 years of industry experience, we are committed to delivering quality workmanship, long-lasting results, and dependable service on every project.\n\nWe take pride in our honest communication, fair pricing, and local, customer-first approach. Whether you're preparing a site for new construction, improving drainage, or clearing land for development, you can count on our team to get the job done right.\n\nCall Nick at (203) 437-0237 today for a complimentary estimate and experience the Solid Ground Solutions difference.

"Nick helped me with a ground based solar project. He dug an electrical trench and laid the conduit. The town inspected and signed off on his work. Great communication, fair price, and precise execution of the work."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"They did a great job on the entire job and made our parking lot look brand new. We are a convenience store, we were able to stay open thru the entire job. Very satisfied with the service."

"He was on time, friendly, and honest. We had a plumber tell us that the pipe was broken at the septic tank so Phil and Mike came out to dig it up and replace it. When he dug it up he found that the pipe was not broken and was totally honest about it and gave us options and help that solved our issue we were having. I would totally use him again for any work I need done in the future."